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Murgado Ford of Chicago
Chicago, IL
1,355 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 PM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 7:00 AM - 7:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 PM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 7:00 AM - 7:00 PM
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Showing 1,355 reviews
June 14, 2026
Dishonest They increased the price of a vehicle I wanted to buy when I switched to the $20k cheaper option. That quickly lost my business. to buy when I switched to the $20k cheaper option. That quickly lost my business. More
by Matt C
March 19, 2026
Great experience! I felt like I was in good hands at Murgado Ford of Chicago! I felt like I was in good hands at Murgado Ford of Chicago! More
by M2i4g
March 01, 2026
Took care of my oil change and recall issues in a timely manner. Seating area is comfortable and they put out cookies. Just needs some charging stations for phones/laptops (was there nearly 3 hours). manner. Seating area is comfortable and they put out cookies. Just needs some charging stations for phones/laptops (was there nearly 3 hours). More
by james_md
Employees Worked With
February 27, 2026
I recently purchased a set of four new tires for a Ford bronco. The experience was fine except I’m just about 100% sure that lightly used tires were put on my vehicle rather than four new tires which is wh bronco. The experience was fine except I’m just about 100% sure that lightly used tires were put on my vehicle rather than four new tires which is what I paid for. At this point I don’t really trust that I’m getting the products or the service that I’m paying for. More
by Eater9l
Employees Worked With
February 25, 2026
Josh and the Ford team worked to find an electrical issue. They are hard to find. The car is bad and they tried. issue. They are hard to find. The car is bad and they tried. More
by jb aviator
February 23, 2026
Scheduling was easy, arrival was smooth, constant communications throughout, friendly service and fair pricing for service communications throughout, friendly service and fair pricing for service More
by fsprincess
Employees Worked With
February 21, 2026
Friendly, welcoming, kind service. Everyone helpful and informative. When I arrived to pick up car, I was helped immediately and all explained well and car was washed! Everyone helpful and informative. When I arrived to pick up car, I was helped immediately and all explained well and car was washed! More
by avoci2
Employees Worked With
Karina Sanchez
February 20, 2026
Luis was my service advisor and patiently explained all my options and which services were necessary. Everyone was very friendly and accommodating. Good experience. my options and which services were necessary. Everyone was very friendly and accommodating. Good experience. More
by karineu
Employees Worked With
Luis in Service
February 18, 2026
The service was excellent in every way. I’m very grateful for everything. I’m grateful for the recommendations about the service my car needs. I’m very grateful for everything. I’m grateful for the recommendations about the service my car needs. More
by Joffre
Employees Worked With
Angel Roman
