I already knew I was buying from Fox because my family insists that Fox is the best to work with. We have worked with Borgman, and Todd Wenzel in the past and are always treated like 'dumb females' no matter if it myself, or my mother. Whenever I'm dealing with those two, my father, brother, of fiancee have to tag along so I am taken seriously. My fiancee and I felt completely at ease with Jim. So much so that I didn't make my Fiancee tag along for the second and third trip to the dealer. Jim never made us feel like we were asking dumb questions or unable to understand complicated things. Jim, you have proven my family correct, only the best with FOX.