
Fox Toyota
Rochester Hills, MI
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I have always been greeted with friendly, caring service representatives. My vehicle has 100K miles and I attribute a lot to the good service I've received from Fox Toyota. representatives. My vehicle has 100K miles and I attribute a lot to the good service I've received from Fox Toyota. More
Professional, polite and fair. I wanted a particular car while trading in a vehicle I owned, and they handled all aspects promptly and with care. I wanted a particular car while trading in a vehicle I owned, and they handled all aspects promptly and with care. More
Excellent customer service, have been going to this dealership for many years. Chase is an excellent representative for Fox Toyota. He provided us with what we needed in record time. Thank you for the dealership for many years. Chase is an excellent representative for Fox Toyota. He provided us with what we needed in record time. Thank you for the excellent service. More
The service representative today May 19 was very informative. Fantastic customer service ! I will be coming back for additional repairs I had considered on doing elsewhere ! 5 stars for my rep today informative. Fantastic customer service ! I will be coming back for additional repairs I had considered on doing elsewhere ! 5 stars for my rep today . More
Poor customer service, demanding for upfront payment, this’s the only place have seen after paid only they do the car oil change and tyre replacement service. If customer not paid upfront they don’t allo this’s the only place have seen after paid only they do the car oil change and tyre replacement service. If customer not paid upfront they don’t allow to sit over there this’s place is extremely horrible, don’t expect any shuttle service from here even shuttle service car standing outside they are lying, when I went to request one of the manager then he came and helped me get shuttle service. More
Our salesman Craig was very helpful and accommodating. I’m very specific with what I’m looking for and he worked to find it. I recommended Craig to my brother who is also in the market for a new vehicle. I’m very specific with what I’m looking for and he worked to find it. I recommended Craig to my brother who is also in the market for a new vehicle. The Finance guy however, was more focused on selling extended warranty instead of discussing the loan information and finding the lowest rate for me. He did not give me the interest rate until I asked and bank was not mentioned until I asked. These are basic loan information that are important for the customers to know before signing any documents. More