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Fox Toyota

Rochester Hills, MI

4.5
245 Reviews

773 S Rochester Rd

Rochester Hills, MI

48307

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Showing 245 reviews

May 08, 2025

The service was completed in a prompt and professional way. My car was washed and paperwork recorded all services.. More

by Micheledu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 08, 2025 -

Fox Toyota responded

We're glad to hear you had a prompt and professional experience at Fox Toyota of Rochester Hills. Thanks for sharing your feedback!

May 01, 2025

They are always fast and professional, taking the time to explain everything and answer any questions More

by vitocnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WADE ALLAN
May 02, 2025 -

Fox Toyota responded

We're delighted to hear that our team at Fox Toyota of Rochester Hills provided fast and professional service while addressing all your questions. Thank you for the positive feedback!

May 01, 2025

Poor customer service, demanding for upfront payment, this’s the only place have seen after paid only they do the car oil change and tyre replacement service. If customer not paid upfront they don’t allo More

by Kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blak
May 02, 2025 -

Fox Toyota responded

Kumar, I'm sorry to hear about your experience with our service process and shuttle availability. We strive for transparency and convenience in all customer interactions, so it's concerning to read this feedback. If you have any further questions or need assistance, please feel free to reach out directly. Thank you, Justin Garofalo - Service Manager - 248-710-1814

April 30, 2025

Our salesman Craig was very helpful and accommodating. I’m very specific with what I’m looking for and he worked to find it. I recommended Craig to my brother who is also in the market for a new vehicle. More

by pesanta_ana
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CRAIG EVERTS
Apr 30, 2025 -

Fox Toyota responded

Thank you for sharing your experience. It's great to hear that Craig was helpful and accommodating, but I'm sorry to learn about the issues with our finance department. We strive for transparency in all aspects of the buying process, so I appreciate this feedback as it helps us improve. If you'd like to discuss any concerns further or need assistance, please feel free to reach out anytime. Thank you, Rob Shastal - General Sales Manager - +1 (248) 710-1738

April 29, 2025

Fox Toyota was quick, friendly and made the car buying process painless. I would recommend them to my friends. More

by Jeff.r.golden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PETE TABACCHI, CRAIG EVERTS
Apr 30, 2025 -

Fox Toyota responded

Hi Jeff! We're delighted to hear that you had a smooth experience with us at Fox Toyota of Rochester Hills. Thank you for recommending us!

April 26, 2025

Great service. Very efficient, comprehensive and polite everyone. Highly recommended for anyone else who is interested is getting a new car quickly. More

by Angel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamil Kgrzych
Apr 28, 2025 -

Fox Toyota responded

Thank you for the glowing recommendation! We're delighted to hear that our team at Fox Toyota of Rochester Hills provided efficient and polite service. Enjoy your new car, and we hope to see you again in the future!

April 25, 2025

Always pleasant & quick when I need to service my vehicle. Service dept is great and everyone is friendly. More

by Kennykuchenmeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRAIG EVERTS, Joshua Powe, Edward Burck, Eric Ryan, Lauren Dempsey, Chase Stanford, Austin Heath, Christian Martin
Apr 25, 2025 -

Fox Toyota responded

Kenny, we're delighted to hear that our service department at Fox Toyota of Rochester Hills has been consistently pleasant and efficient for you. Thanks for the kind words!

April 19, 2025

Great dealership. Staff is professional. The facility is clean and comfortable. They have reasonable specials and their follow-up is exceptional. More

by Karen Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in Service
Apr 21, 2025 -

Fox Toyota responded

Karen, thank you for the fantastic feedback! We're delighted to hear that our team at Fox Toyota of Rochester Hills provided a professional and comfortable experience. We appreciate your support and look forward to serving you again!

April 18, 2025

Great staff, timely manner, and the best communication a customer could ask for. Thanks Adam! More

by maryamodeesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam L. (Sales Consultant)
Apr 18, 2025 -

Fox Toyota responded

Thank you for the wonderful feedback! Adam & the team look forward to seeing you again next time here at Fox Toyota of Rochester Hills!

April 17, 2025

Very professional and helpful. It was a great experience. Craig was great to work with! More

by drgantos
Recommend Dealer
Yes
Employees Worked With
CRAIG EVERTS
Apr 18, 2025 -

Fox Toyota responded

Your support shines as bright as five stars! See you again soon! Thank you! - Fox Toyota of Rochester Hills

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