
Fox Toyota
Rochester Hills, MI
By Type
Showing 245 reviews
The most wonderful dealership experience. My husband & I just bought a Sienna from this dealership. We have purchased over 15 cars in our family and this is the FIRST car-purchase experience w My husband & I just bought a Sienna from this dealership. We have purchased over 15 cars in our family and this is the FIRST car-purchase experience we've had with a dealership that was amazing and exceeded our expectations. The management and sales staff were amazing, honest & friendly. A rarity in this industry. They worked tirelessly to get us the car that we wanted. A special thank you to our saleswoman Suzanne Zoellner & dealership manager Ron. They were wonderful to work with. Pete made the purchase process seamless - he was great to work with! In the market to buy a car? Please visit this awesome dealership!! More
service review great feedback on what needs to be done and quick and efficient aervice. she also set up next appointment for another car by revising its gistory. great feedback on what needs to be done and quick and efficient aervice. she also set up next appointment for another car by revising its gistory. More
Great experience! I had my brake pads replaced. I dropped off my Toyota 4Runner at the dealership at 7am. I was called by Karen to let me know that my car was finishe I had my brake pads replaced. I dropped off my Toyota 4Runner at the dealership at 7am. I was called by Karen to let me know that my car was finished at 11:30am. Great customer service along the entire process. More
Good service job The service area is well maintained. The staff is friendly. The quality of the job is good. Hope the price could be listed more clearly. The service area is well maintained. The staff is friendly. The quality of the job is good. Hope the price could be listed more clearly. More
Excellent service The sales and service department at Fox are top-notch. They will exceed expectations in both departments . Employees are knowledgeable , and truly car The sales and service department at Fox are top-notch. They will exceed expectations in both departments . Employees are knowledgeable , and truly care that your experience is the best possible it can be . They will work with you in all aspects of customer service More
Battery It was early evening when AAA jump started my Prius.I drove directly to Rochester, MI Toyota. Both Ivan & Greg were helpful, giving me confidence in T It was early evening when AAA jump started my Prius.I drove directly to Rochester, MI Toyota. Both Ivan & Greg were helpful, giving me confidence in Toyota’s integrity & skill. You see, I was visiting from Rochester, Minnesota. As agreed, my car was ready at 8am. Tom picked me up in the van. A new battery was in place which was covered by warranty. I very happily drove home. More
The only dealership for us. My family has leased/bought more than 15 vehicles from this dealership. We never look around for someplace else because we know we will get the best s My family has leased/bought more than 15 vehicles from this dealership. We never look around for someplace else because we know we will get the best service here. More
New car purchase I would highly recommend Fox Toyota! The entire process from the first time we walked through the door to test drive to picking up our car was a plea I would highly recommend Fox Toyota! The entire process from the first time we walked through the door to test drive to picking up our car was a pleasant experience. We wanted a very specific color and interior and our Suzanne and Ron moved heaven and earth to find it! This car is exactly what we were looking for and we couldn’t be happier. Everyone is very welcoming and friendly. More
Checking noise when push brakes I’m having issues for noises when pushing brakes on my 2016 RAV4. Because the noise was not happened all time so I did record the noise with my phone I’m having issues for noises when pushing brakes on my 2016 RAV4. Because the noise was not happened all time so I did record the noise with my phone and bring it to the lady. The lady at dealer was very impatient and not pay attention to the recording which makes me very frustrating. We did the road test and the noise was not happen and dealer checked the vehicle and nothing found. After I left the dealer driving back to home, the noise started coming up and crazy. I really don’t know what I can do about this… More
Toyota Service Staff was friendly, attentive, and met my needs. I always feel relaxed waiting for my vehicle and trust all is being well taken care of. :) Staff was friendly, attentive, and met my needs. I always feel relaxed waiting for my vehicle and trust all is being well taken care of. :) More