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Fox Toyota

Clinton, TN

3.4
209 Reviews

228 Fox Family Ln

Clinton, TN

37716

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Showing 209 reviews

February 26, 2022

This dealership is run and managed by racist managers and owners. I had a deposit down on a car back in 11/21 and they not only gave my car away to another person, but when they found out I was a minority wh More

by jonnyextra
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Urban, Matt Schrider
February 08, 2022

So very grateful for Tim and Todd in Fox’s Service Department, they truly went above and beyond! On our way to the airport at 6 in the morning we blew out 3 tires on 75 south luckily Fox was the next More

by camilla116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jenkins and Todd, Timothy Jett
December 11, 2021

Neither the salesperson nor the sales manager were transparent concerning the questions I presented or the history of the pre-owned car I purchased. I had pre-approval by a lender, but after repeated More

by Dbrooks141
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian, Matt
September 23, 2021

I was very disappointed with the service that I received there the other day. I have been using this service center for years now and was very disappointed when they tried to convince me I needed a new batt More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Timothy Jett
September 18, 2021

Had a wonderful experience at Fox Toyota of Clinton, TN. Ordered a new 4Runner and picked it up yesterday. The entire process was smooth and very professional. Doc, my salesperson was absolutely outstand More

by Sylvia56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doc Kruzici
June 10, 2021

Still in market for 2005-2009 Toyota Tacoma SR5 with 150k miles or less. Can be 4cyl and 2wD as an option. Only want blue, red, white, or black color. $ 15 k or less. Have 2018 Hylander XLE with 26,800 miles More

by tremoulis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Jett
April 25, 2021

We just purchased a used Chevrolet truck through Fox Toyota in Clinton. Our salesman was Dagean Long. It was one of the smoothest automotive purchases we have ever made. We plan to contact them for f More

by England family
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Timothy Jett
November 30, 2020

just bought Toyota Sienna 2021.from matick Toyota. Because I spent three weeks to deal with Fox Toyota and they can fix the cup holder paint chips.when I see the problem talk to the salesman he promis More

by Chi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Guy Miller, Timothy Jett
Feb 24, 2021 -

Fox Toyota responded

Hi, thank you for your review. We're so sorry to hear about the issues you have had. However, are you sure you visited the Fox Toyota in Clinton, Tennessee? We don't have a salesman that has ever worked here named Guy Miller or have anyone that has any knowledge of this issue. There are actually several Fox Toyota's across the United States and we commonly get mistaken for the wrong one online. Is there a possibility you might have been talking about the Fox Toyota in Michigan instead? If so, would you kindly mind taking the review down or changing it to the correct dealer? We work really hard to make sure we provide 5-star experiences for all of our customers and, understandably, want our online reviews to reflect that. Thank you!

August 28, 2020

Just bought my third vehicle from Fox. KC Ramsey has been excellent each and every time, dealt fairly, and went above and beyond. Highly recommend! More

by P. McCraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KC Ramsey
Feb 24, 2021 -

Fox Toyota responded

Thank you for your kind words and for choosing Fox Toyota! We appreciate you taking the time to tell others about your wonderful experience with us!

August 07, 2020

It would be very professional if a employee, walks thru your car with u, before leaving your vehicle, and after picking it up,to make sure that they return it the way you turn in thank u. More

by nicholsonlaura.
Recommend Dealer
No
Employees Worked With
Andy manager
Aug 10, 2020 -

Fox Toyota responded

Hi Laura! Thank you for your review. Would you mind getting in touch with us to make sure you came to Fox Toyota in Clinton, Tennessee? We don't have a record for Laura Nicholson, nor do we have a manager Andy. We get reviews for other dealerships and other Fox Toyotas quite often. So we just want to confirm this is the correct dealership you're looking for. If it is, did you have service work done in a different name? If it was something we did on our part that you were not happy with, we certainly want to find out what that is and make it right. Our technicians are supposed to move the seat back if they have to move it to pull the car around and are not supposed to change any settings or radio stations in the car. Please email us at lgreen@foxtoyotatn.com or call the Service Manager, Gary at (865) 425-1930 so we can get this resolved. Thank you!

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