Fox Toyota

Best Service Department Ever! Was traveling from KY to Atlanta with my daughter on 10/7 and car wouldn't start in McDonald's parking in Clinton. Called Fox's Service Dept. at 4: Was traveling from KY to Atlanta with my daughter on 10/7 and car wouldn't start in McDonald's parking in Clinton. Called Fox's Service Dept. at 4:48pm and even though they were about to close, they sent a mechanic out to jump start my car and I drove it over to the dealership for a new battery. Turned out the alternator was bad and they ended up ordering me a new one. They didn't have the part in stock so I inquired about the possibility of renting a car, Ron H. was able to contact the rental agent Denise and she graciously came back to rent us a car so my daughter could spend 3 full days at home for her College Fall Break. I can not thank these people enough for their wiliness to help even when they were ready to go home for the day. They went above and beyond customer service and I will never forget that. Highly recommend them for your service needs! More

Excellent Organization Staff in any organization are a reflection of their leader and in this case the reflection is positive. I have dealt with many dealerships and a grea Staff in any organization are a reflection of their leader and in this case the reflection is positive. I have dealt with many dealerships and a great deal of the time exited feeling cheated and anxious, but Fox exhibits a positive, friendly, collegial posture again I feel based upon the manager. I have seen Ronnie Fox meet, greet and shake hands with individuals waiting for their autos to be serviced and he always reflected a warm, "You are my friend" stance both verbally and non-verbally. This interchange always seemed present over the days I was in and around that area and impressed me. William, Gary, and other staff reflected that same attitude of your being their colleague and not just a number on a Gantt chart of increased income for the company. The long term view versus the short term view of most is truly most adaptive and will in the long term produce a more stable cash flow and customer base who like me will continue to point others to deal with Fox. Bravo to your leader and staff for differing from this cycle of deception, deceit, and improper business practices used by many dealerships for shortterm economic gains. Every individual I have spoken to has complimented Fox and referred me back to them when I have discussed how others use improper business practices to "make money". I hope the Fox family will continue to have their sons and daughters involved and with the same ethnical stance, so I can refer my daughter, my friends, and associates to Fox for buying and servicing their cars and trucks. Thank you. More

Best experience Fox Toyota is the only place you should shop for a new or used car!! We bought a new 2015 Tundra and had by far the best experience ever! John and Ron Fox Toyota is the only place you should shop for a new or used car!! We bought a new 2015 Tundra and had by far the best experience ever! John and Ronnie went well above and beyond what they had to do to put us in the truck that WE wanted! Never was there a time where we felt pressured or hurried, but actually felt like we mattered and wasn't "just a number". Being a former Marine I know how to give respect to others and John (also a veteran) showed us nothing but respect! I encourage all military veterans past or present to at least give them the chance to earn your business...you will not regret it! I know it sounds cliché, but we will never shop anywhere else in the future! Thank you John and Ronnie for the great experience and the awesome truck!! More