Fox Valley Buick GMC
Saint Charles, IL
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Amazing people helped us to get the car that we love. They accomodate us even its 15 mins to closing time when we went to look for cars. Me and my husband did not feel we are rushed to find the car we They accomodate us even its 15 mins to closing time when we went to look for cars. Me and my husband did not feel we are rushed to find the car we wanted. Highly pleased. Ben Stiritz is very professional showing us cars and took time with no rushing felt by us. Liz Camacho stayed late and help us did our finance. Nate Scherer very pleasant during our new owner orientation. He is able to explain and going over again and again to us making sure we understand everything. Lauren Blomquist WeThank you so much for keeping us updated and always keeping in touch about the promotion going. Very pleased to everybody More
over all experience dealer was great, welcomes us upon entering the door, .. as if every customer that comes in is always a good opportunity for sales, ben was great, .my . goal that night is to b upon entering the door, .. as if every customer that comes in is always a good opportunity for sales, ben was great, .my . goal that night is to buy an acadia. , i like transaction that is short, (a win win win situation I would say.. and ben delivers..he knows what the customers want right away.. boom!!! your the best men.. ,enjoying my acadia , and preparing for the 5 inch snow., this winter... thanks once again.... nate, was also great . he is very thorough , and professional on explaining each of the feature of the acadia 2012, and each of the the button that i asked, coz . Im not used to this kind of feature in a vehicle, thanks men... you the best... More
For the past 25 years, Art Gersch has sold us our cars. He has been an excellent sales person-friendly, honest, going out of his way to help. He is more concerned about the customer's satisfation than a s He has been an excellent sales person-friendly, honest, going out of his way to help. He is more concerned about the customer's satisfation than a sale. We trust him with all of this business. Our experiences with Art have always been the best and we would recommend him and any dealership he is associated with until we breath our last breath. Nate was suprerb as well, explaining everything about the car in great detail, showing great patience with two non-menchanical people! We give this dallership the highest rating possible!! More
I have serviced my vehicle (Ford), at this dealership for 3+ years, and they (Joy in service & Tony in Parts), have done an outstanding job. So much so, that when it became time to purchase my first GM vehic 3+ years, and they (Joy in service & Tony in Parts), have done an outstanding job. So much so, that when it became time to purchase my first GM vehicle, it was a very easy decision. Working with Ted and Christina was a pleasure. They were very transparent about what to expect, how long it would take, and the result to follow. Very easy to work with the friendly sales staff at the dealership. After stopping by there once to "kick some tires", by my second visit, the dealership's team already knew me by name! Very cool. Additionally, I appreciated Ted taking the time to ask me questions about what I was needed in a vehicle. From there, we looked at enough that I was able to make an informed decision. There were a few non-negotiable items on my "wish-list". Hands Free, Navi, Price, Color, misc options, and the sales team at FVBG did a great job making all these work in tandem, with my new 2012 GMC Terrain. I would (and have) recommend this dealership for either a good experience purchasing, or servicing your current (or next) vehicle. More
Sales person was very good and had everything ready when I came in to pickup the car. Everyone I came incontact with was very friendy. I came in to pickup the car. Everyone I came incontact with was very friendy. More
Our salesman, Justin Mansk, was very prepared and knowledgeable at each of our meetings. He answered all our questions and stayed way past his normal quitting time to make sure that we were adequate knowledgeable at each of our meetings. He answered all our questions and stayed way past his normal quitting time to make sure that we were adequately taken care of. He was never pushy but did follow up appropriately. Everyone was very friendly. More
From the very first moment of walking into the dealership, I was welcomed and treated like family. I cannot begin to express what a wonderful and honest sales person Ted is. I have gone through bu dealership, I was welcomed and treated like family. I cannot begin to express what a wonderful and honest sales person Ted is. I have gone through buying my very first car with him to now leasing and have nothing but positive feedback to give. Ted has always answered all my questions very thoroughly and was extremely patient with me throughout every process. Not only was he helpful to me while purchasing my vehicle, but also extended his assistance by taking the time to call me to make sure everything was going well with my vehicle. Upon leasing my very first car, I was sad to know that Ted was no longer at the Volkswagen dealership but had been promoted to corporate sales at Fox Valley Buick. Knowing what a loyal salesperson he was, I took it upon myself to call him to see if he could further extend his service for that leasing purchase. Without question, Ted met me at the Volkswagen dealership to lease me my very first car. It is unlikely and quite difficult to find a person as dedicated to his/her job as Ted is. Now, when I go to the dealership(s) I am always greeted with open arms by Ted and everyone else there. I am so pleased with my visits that I now take the time to bring them cookies or a sweet treat of choice to show my gratitude towards Ted and everyone else. Without a doubt, I highly recommend Ted as your car salesman at any and all Fox Valley Dealerships. I would never feel comfortable buying from anyone else and cannot see myself every buying a car with anyone but Ted. Without a doubt, Ted Wenecki is the best salesperson period. More
Our overall experience with the dealership was great. Ted treated us wtih respect, showed us cars that we wanted to see and explain in detail what we need to know. The other thing we like about Ted was that treated us wtih respect, showed us cars that we wanted to see and explain in detail what we need to know. The other thing we like about Ted was that he wasn't pushing us. One thing we don't like is when a sales person push you to one viechle and doesn't hear what the customer wants. Ted listen to what we looking for and showed us several cars. I would highly recommend him and the dealership to my friends and family More
I recently bought a car from Fox Vally Buick GMC. Justin was my salesman and was very helpful. He answered all the questions we had and was very knowledgable about the various products. We would definitely was my salesman and was very helpful. He answered all the questions we had and was very knowledgable about the various products. We would definitely go back there when we are ready to buy another car! More
Justin was very nice and fun...very informitive....im still looking for a car will definitly go back and see him ! very enjoyiable to work with!!! still looking for a car will definitly go back and see him ! very enjoyiable to work with!!! More