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Fox Valley Buick GMC

Saint Charles, IL

4.8
223 Reviews

1421 East Main Street

Saint Charles, IL

60174

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Showing 223 reviews

April 25, 2024

Rudy was a great salesman Thank you for your help and I will definitely recommend him to family and friends More

by Bernardpaschal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Escareño
April 08, 2024

Feel like I was ripped off by service charged $209 per hr. and took 3 hrs. to repair my car and they only had my car in the back for 2.5 hrs, so I don't know how long they actually worked on it.. 3 other More

by jeffdec
Recommend Dealer
No
Employees Worked With
Andrew Zwiezen
Apr 16, 2024 -

Fox Valley Buick GMC responded

Please allow me to respond to your review. If you were to call other dealers and ask what the labor was to just install an oxygen sensor you may receive a quote of just 1.0 hour. However, this is not the only thing done to your car. First, we had to determine what was causing the engine light to come on, then determine which sensor was the main cause. After replacing the #2 Oxygen sensor we had to update the ECM with new calibration parameters for both oxygen sensors. This is where the extra labor came from. All repairs were listed on your repair order. We apologize for the confusion.

March 17, 2024

Mike Hampel assisted us with our recent GMC truck purchase and he was great to work with. Very knowledgeable and professional, even prepped the car for us ahead of time so we could test drive it righ More

by Ivana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hampel, Alex Katselis
March 15, 2024

Have bought multiple vehicles here. Mike & Alex always looking out for best interest. Highly recommend More

by peter.b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hampel, Alex Katselis
March 08, 2024

Great service,accommodations and customer care, large and reasonable vehicle selection and in a great area More

by lamarcusdmartin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deanna
March 08, 2024

Mike hampel was great to work with and a very nice and easy going guy, made sure I was sure about my purchase and happy about it.would definitely recommend asking for him! More

by Uli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hampel
February 29, 2024

Mike Hampel has been a joy to work with on two recent purchases. I am retired and have purchased a lot of cars since 1974, both new and used. The experience at this dealership is rare in the "Car Busines More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Butnaru, Mike Hampel, John McGowan, Frank Rubino, Andrew Zwiezen, Alex Katselis
January 15, 2024

Mike Hampel, the salespeople and others on staff I associated with at Fox Valley were very friendly, up-front and made buying a vehicle an enjoyable experience. No hassles, no pressure -- they went ab More

by mikesandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hampel
January 11, 2024

Mike hempel was very easy to work with. He did a great job. Explained our new vehicle very well. Looking forward to continued assistance from Mike and Fox valley GMC in the future. More

by Brett Den Uyl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hampel, Frank Rubino, Alex Katselis
November 27, 2023

Working with Mike Hampel was a pleasure. He was very informative and we never felt pressured. We’d recommend & would do business with him again. More

by Heidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hampel
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