Fox Valley Buick GMC

We contacted Fox Valley Buick/GMC to purchase a new Acadia right before Christmas. They didn't have the specific model on the lot, & went out of their way to find it with the options & color that we wa Acadia right before Christmas. They didn't have the specific model on the lot, & went out of their way to find it with the options & color that we wanted. Since we had a trade-in, they gave us a well equipped loaner for use until our new vehicle was received. We had an excellent experience purchasing from Fox Valley Buick/GMC from start to finish - they made sure that we were happy with the vehicle. More

Traded our 2007 LincolnMKX and purchased 2011 Chevy Tahoe LTZ. Great experience will Bill. He read me well, gave me the price I wanted and did so with a positive attitude even though late in the evening. LTZ. Great experience will Bill. He read me well, gave me the price I wanted and did so with a positive attitude even though late in the evening. Everyone else was nice as well, no pressure and understood what we were looking for and catered to our needs. More

Glen and Martha are amazing! We had such a great experience the first time we went to look for a Terrain, that we decided to go back a few days later and trade in our other car for a Cruze. We are experience the first time we went to look for a Terrain, that we decided to go back a few days later and trade in our other car for a Cruze. We are very excited and ecstatic about both of our purchases and couldn't be happier with how knowledgeable, helpful, kind, considerate, professional, fun/ny, and genuine all of the people we encountered at Fox Valley have been. Martha made sure we were aware of all of the perks of our warranties (which we shopped around at other dealerships and found no one else could come even close to matching), asked us questions about how we would use the cars so that she would know what would and wouldn't be applicable to discuss with us, and worked hard to get us the best rate possible (she even went above and beyond to get us an additional discounted rate after we had left her office just to help us out some more). Glen was awesome as well. He did everything he could to get us in a range we felt comfortable paying by asking us what we were expecting/hoping, which ultimately meant we got an amazing deal for both our trade-in value and the price of both cars we purchased. Even while I was having difficulty deciding between two different vehicles, he made sure I didn't make a decision I wasn't 100% comfortable with, gave me time to think about it, let me take the cars for extended test drives to really see which fit best with what I would need, and answered every question I asked. It made me feel like he genuinely wanted to make sure I would be happy long-term. Martha and Glen were so friendly we made sure to go back and visit a couple of extra times to say hi! I couldn't recommend this dealership more. FANTASTIC experience. More

Glen was very easy to talk to, worked within my budget to get me the features and vehicle I wanted and could afford, and allowed me the time and space I needed to think without pressure. He was also very st get me the features and vehicle I wanted and could afford, and allowed me the time and space I needed to think without pressure. He was also very straight forward, informative, and honest about what he did and didn't know. It felt like talking with a friend who was concerned about what I wanted and could afford instead of a commission check. More

I was looking for a very specific vehicle to tow a large trailer and a dealer down the street tried to take advantage of my situation by not being upfront on what they would give me for my trade in until th trailer and a dealer down the street tried to take advantage of my situation by not being upfront on what they would give me for my trade in until they located the vehicle I needed. The team at Fox Valley told me exactly what they could offer on the trade in and then when they found the vehicle I needed several days later, they offered it to me at a very fair price based on all my research. Everyone I had contact with from the sales people to the manager to the finance person made it an enjoyable experience. I will work with them again. More

This was a great experience! I bought my first car here; Glen and the rest of the staff were very respectful and I never felt as though I was being pressured to buy. They worked with me to get the rate and Glen and the rest of the staff were very respectful and I never felt as though I was being pressured to buy. They worked with me to get the rate and price that I was comfortable with. I don't think that there is much more that I can ask from in a car buying experience. More

Bill & Josh demonstrated how a new auto purchase experience should be. Absolutely no pressure sales and very friendly and down to earth transaction. Dealership extremely clean and constant concern experience should be. Absolutely no pressure sales and very friendly and down to earth transaction. Dealership extremely clean and constant concerns of any of my needs were addressed. A+! More

Stopped in on a whim and ended up with a new(er) car! Ben was polite, helpful, and knowledgeable. Usually I absolutely hate new car shopping because it takes soooo long to look, negotiate the price, and Ben was polite, helpful, and knowledgeable. Usually I absolutely hate new car shopping because it takes soooo long to look, negotiate the price, and then sign the paper work - but we were driving out of the showroom with our new vehicle in about 2-1/2 to 3 hours. Remember, we went in on a whim ~ I went with my daughter once to pick-up her new car and it took about 2-hours just to sign paperwork. The actual 'signing' for the car took about 10-15 minutes and the lady (sorry didn't catch her name) was very professional and quick. Since this was an impulsive visit - we had not eaten - when Ben found out he took us to the staff room where there had been an Italian feast catered in. So far we are totally pleased with the purchase - can you ever be totally satisfied with price? Ben did such a good job - my husband, 30+ years in sales) made a point of telling the owner. I would recommend this dealership and Ben to friends and family. We are looking forward to coming back for free car washes (the Yukon is a massive vehicle) and oil changes. More

Tommy was helpful, knowledgeable, patient, and friendly. He showed us how to use everything on the car before we drove off of the lot and called to follow up with us to make sure no questions came up once w He showed us how to use everything on the car before we drove off of the lot and called to follow up with us to make sure no questions came up once we left. Christina was a great manager to work with, she answered our questions the first time and helped make this the easiest, non-stress car purchase I have ever had...and I'm 70! More

Wanted to see what we could do with our trade considering we only had it for 6 months and we were considerably upside down with our current car and the staff at the dealership were very helpful and tried eve we only had it for 6 months and we were considerably upside down with our current car and the staff at the dealership were very helpful and tried everything they could do to get us the best deal and the best car for us. I would definitly go back and plan to when I need another car. More