Fox Valley Buick GMC
Saint Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 236 reviews
I could not be more thankful and appreciative of my experience at Fox Valley Auto Group. Both Mike Hemphill and Frank Butnaru could not have been more helpful and more patient. I was looking at both ne experience at Fox Valley Auto Group. Both Mike Hemphill and Frank Butnaru could not have been more helpful and more patient. I was looking at both new and used vehicles and they both took the time to walk me through the advantages and disadvantages of both. I will always only purchase from Fox Valley Auto Group in the future. Clearly, they have established a culture, treat the customer well. More
Really made the buying process easy. Our salesman John Cordova was great. The whole process from start to finish took only 30 maybe 40 minutes tops. Our salesman John Cordova was great. The whole process from start to finish took only 30 maybe 40 minutes tops. More
We get excellent service and are long time/repeat customers. Friendly, knowledgeable, and very easy to deal with. Our salesman, John Cordova, was really great. customers. Friendly, knowledgeable, and very easy to deal with. Our salesman, John Cordova, was really great. More
It was a pleasure to work with Mike Hampel in the purchase of my 2019 Chevy Blazer. He was very helpful and friendly in finding me the perfect vehicle. He is the best! purchase of my 2019 Chevy Blazer. He was very helpful and friendly in finding me the perfect vehicle. He is the best! More
Hey Mike thank you so much for helping me choose the car that is better for me. And making sure I understand everything. Cause it was my first time purchasing a car. He was very patient with me and he made that is better for me. And making sure I understand everything. Cause it was my first time purchasing a car. He was very patient with me and he made sure everything was correct. He was very polite. I will definitely make sure I to recommend him to my friends and family. Good job Mike thank you so much I really love the car and it was a good choice. Sincerely, Wendy Valadez. More
I bought a Buick Enclave not even 2 months ago, when I bought the car everyone was super nice and polite nothing to say about the person who sold me the car so this person told me that my car had new brak bought the car everyone was super nice and polite nothing to say about the person who sold me the car so this person told me that my car had new brakes and tires. for some reason my car started to make two different noises from the tires so I went to the dealer where I bought the car and they send me to the service department they were in the beginning but after I explained the situation they made me wait for 3 hours to tell me that the brakes are made with a very cheap material and that can do anything so that make think that they put very cheap parts to the cars to sell them like a very expensive price and on top of that they make feel like is my fault the brakes are making those noises because I bought the car in this dealership. This is not the way to treat a brand new customer. Very disappointed with the service More
Rudy helped us perfectly with everything. He was there with us every step of the way when buying our car. I would recommend this dealership to everyone. He was there with us every step of the way when buying our car. I would recommend this dealership to everyone. More
Our awesome sale professional was Rudy Escareno. It was so comfortable talking to him. He is very knowledgeable and not overly aggressive. He explained so well everything. He was very kind and easy It was so comfortable talking to him. He is very knowledgeable and not overly aggressive. He explained so well everything. He was very kind and easy to talk to. We were so pleased with Rudy and appreciate the great customer service he gave us. I highly recommend Rudy. I hope Frank will give Rudy a good raise 😄. He truly deserves it! Also, God bless Fox Valley Buick GMC for helping Cals Angels Foundation help and provide for kids battling cancer!!! Thank you, Rudy Escareno!!! You are awesome!!! More
John Cordova was very helpful in purchasing our vehicle. Everything was explained and thoroughly gone over. He went above and beyond our needs. Please ask for John when Purchasing your vehicle here! Everything was explained and thoroughly gone over. He went above and beyond our needs. Please ask for John when Purchasing your vehicle here! More

