Fox Valley GMC
Saint Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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My experience at Fox Valley Buick GMC was excellent. The customer service that was provided was outstanding. Both the sales associate and sales manager were extremely helpful and honest when helping me chos customer service that was provided was outstanding. Both the sales associate and sales manager were extremely helpful and honest when helping me chose a used vehicle. The finance director worked hard to provide me with the best loan option at an excellent interest rate. Their hard work and dedication to me as a customer was one of a kind. They were friendly, honest, and helped me make an excellent decision on my car. I would recommend them to anyone looking for a new or used vehicle or even service. The dealership provided an outstanding experience. More
Foxvalley buick, gmc was a nice friendly place. They fix and repaired what was wrong on vechicle. Liz and William were great people to work with. Was treated awesome by all the employes that i talk to. Had and repaired what was wrong on vechicle. Liz and William were great people to work with. Was treated awesome by all the employes that i talk to. Had a awesome experience there. I highly recommend fox valley to anyone. More
I've been using Fox Valley GMC parts department to keep my fleet of trucks on the road for quite a few years, now. The customer and monetary expenses are just too immense to have them down. Tony in p keep my fleet of trucks on the road for quite a few years, now. The customer and monetary expenses are just too immense to have them down. Tony in parts is amazing at finding what I need in a timely manner. Always the professional, he's courteous, upbeat and quick with a joke ...... life's too short to be anything else. Thank you Fox Valley! You have saved my business once again! More
The sales person was a very nice guy. We got a very good deal and they were very courteous and there was no pressure to buy anything. It was very good service when wanted and there was no bothering like oth deal and they were very courteous and there was no pressure to buy anything. It was very good service when wanted and there was no bothering like other dealerships. Loved it. More
Nate was very personable, very knowledgeable about the vehicles, answered questions and gave us detailed instructions after sale. Mike worked price with us. Great experience! vehicles, answered questions and gave us detailed instructions after sale. Mike worked price with us. Great experience! More
Our experience from the moment we were welcomed into the door was very friendly. Even though they were selling a vehicle, we felt like Bill was trying to help us get the most for our money - finding the be door was very friendly. Even though they were selling a vehicle, we felt like Bill was trying to help us get the most for our money - finding the best deal Fox Valley Buick GMC dealership could offer. There was no hard selling. Bill Mcgee asked us what we wanted, he showed us what we wanted and made the best offer. Their customer service was excellent. Everyone one ( Bill, Liz, Mike, and Justin to name a few) who crossed our path during our visit was friendly and helpful. They did everything possible to make our visit pleasant and enjoyable. We drove a distance to this dealership and it was well worth it. We would certainly recommend this dealership to anyone looking to purchase a Buick/GMC. In today's economy, it is becoming harder and harder to get good or even decent service, but we believe Fox Valley Buick GMC knows what it takes to get and keep a customer coming back. Good service is a key ingredient to a good business. Keep up the good work Fox Valley Buick GMC!!!! More
Our experience was enjoyable although it took longer than it should have because we returned from driving the car before that first salesmen came into work. Everyone was pleasant, courteous and informative. it should have because we returned from driving the car before that first salesmen came into work. Everyone was pleasant, courteous and informative. Although I think the Encore was a bit over-priced because it was new, we got a fair deal. I would consider buying another Buick if GM made a true sports sedan under the nameplate. However, front-wheel six-cylinder vehicles are not of interest to someone looking the a car the has better capabilities (like the Grand National car of yester-year). Since I'm a wine importer, why don't you give every buyer a bottle of wine as a "thank-you"? More
-Fox Valley Buick GMC helped me out tendentiously with my first car purchase. When you go into the dealer ask for Ted and tell him Tony B. sent you. He promised me that he would make sure to take care of an first car purchase. When you go into the dealer ask for Ted and tell him Tony B. sent you. He promised me that he would make sure to take care of anyone I sent over so you can use that as leverage when you go in. I am extremely happy with my purchase, and I would recommend anyone looking for a car to at least go, test drive, and gather information from Fox Valley. Included was free Onstar, XM radio, and all scheduled maintenance for 2 years. They worked hard to help me go through the process, even when I didn't have all of the paperwork I needed up front. The General Manager Mike and his team are very friendly and go out of their way to take care of you (and when I say "team" I mean each and every single staff member I ran into made sure I was taken care of). Not to mention the new Buicks are very underrated and provide a great value, I couldn't be happier. -Tony More
Frank and Ted were thorough and knowledgeable about the vehicle I purchased. They took there time and allowed me to test drive several vehicles and they worked very hard to find me a good loan rate as my c vehicle I purchased. They took there time and allowed me to test drive several vehicles and they worked very hard to find me a good loan rate as my credit is not perfect. I will most definetly purchase my next vehicle here again. They were all great and I am thankful for them. More
I recently purchased a pre-driven Chevy Sonic from Fox Valley Buick GMC at St, Charles, IL. My product specialist was Nate Scherer. Nate was very courteous, answered all my questions, pointed out many pro Valley Buick GMC at St, Charles, IL. My product specialist was Nate Scherer. Nate was very courteous, answered all my questions, pointed out many product features he thought I should know, and made the auto buying experience as easy and seamless as possible. I especially appreciated when he offered to deliver the car at my home due to some logistical problems I had since I had no trade in. Nate and Fox Valley Buick GMC made this an extremely pleasant car buying experience and I encourage them to continue their outstanding commitment to excellence. Sincerely, R Figueroa More

