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Fox Valley GMC

Saint Charles, IL

3.9
237 Reviews
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1421 East Main Street

Saint Charles, IL

60174

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Showing 237 reviews

October 02, 2013

My experience at Fox Valley Buick GMC was excellent. The customer service that was provided was outstanding. Both the sales associate and sales manager were extremely helpful and honest when helping me chos More

by EB1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Mansk, Liz Camacho-Axelson, Frank Butnaru
Oct 03, 2013 -

Fox Valley GMC responded

We're happy to read of your recent Fox Valley Buick GMC experience and appreciate the time you took to share. Each member of our team work hard to provide our guests with nothing short of exceptional customer service and we're so proud to know that this was shared with you during your recent visit. Our aim is to make the purchasing process as seamless as possible for each buyer and we hope that you've been enjoying your new vehicle! Please keep us in mind for future needs and thank you for choosing our team. If you haven't already, look us up on Facebook and Twitter for access to exclusive content and offers. Best, Mike Castagnino - GM - mcastignino@foxvalleybgmc.com

October 01, 2013

Foxvalley buick, gmc was a nice friendly place. They fix and repaired what was wrong on vechicle. Liz and William were great people to work with. Was treated awesome by all the employes that i talk to. Had More

by porky20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mcgee, Liz Camacho-Axelson
Oct 02, 2013 -

Fox Valley GMC responded

What kind words. Thank you for sharing them with our team! William and Liz are both exceptionally devoted members of our team who aim to ensure an enjoyable customer experience for each of our guests. We are proud to know that your time was well spent with the Fox Valley Buick GMC team and look forward to working with you in the future. Please keep in touch with us on Facebook and Twitter for access to our exclusive specials and content. Best, Mike Castagnino - GM - mcastignino@foxvalleybgmc.com

September 29, 2013

I've been using Fox Valley GMC parts department to keep my fleet of trucks on the road for quite a few years, now. The customer and monetary expenses are just too immense to have them down. Tony in p More

by THinds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Spedale, Tony Spedale
Sep 30, 2013 -

Fox Valley GMC responded

What kind words; thank you for sharing! Our goal as a team is to ensure guest success and we are proud to hear that Tony is helping you keep your business on the road. We hope that you continue to return to us for your auto needs as we are always available to help you. Thank you again for your business. Best, Mike Castagnino - GM - mcastignino@foxvalleybgmc.com

September 21, 2013

The sales person was a very nice guy. We got a very good deal and they were very courteous and there was no pressure to buy anything. It was very good service when wanted and there was no bothering like oth More

by jameusb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Polowy
Sep 24, 2013 -

Fox Valley GMC responded

Thank you so much for visiting Fox Valley Buick GMC! Our team is passionate about providing our customers great service, and your experience was no exception. It's wonderful to hear that our team was able to accommodate all of your needs, but feel free to let us know if you need anything further. We look forward to seeing you again soon! Sincerely, Mike Castagnino - GM - mcastignino@foxvalleybgmc.com

August 22, 2013

Nate was very personable, very knowledgeable about the vehicles, answered questions and gave us detailed instructions after sale. Mike worked price with us. Great experience! More

by patjacw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Scherer, Mike Castagnino
Sep 24, 2013 -

Fox Valley GMC responded

Thank you for taking the time to write about your experience with us! At Fox Valley Buick GMC, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Nate and Mike were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you! Best, Mike Castagnino - GM - mcastignino@foxvalleybgmc.com

August 20, 2013

Our experience from the moment we were welcomed into the door was very friendly. Even though they were selling a vehicle, we felt like Bill was trying to help us get the most for our money - finding the be More

by kgosa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Mansk, William Mcgee, Liz Camacho-Axelson, Mike Castagnino
Aug 21, 2013 -

Fox Valley GMC responded

Thank you for writing about your visit with us and congratulations on your new vehicle! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Everyone you named (Bill, Mike, Liz and Justin) are assets to the Fox Valley Buick GMC team and it is encouraging to hear that they impressed you by delivering our trademark knowledgeable and pressure-free service. Your kind words will be passed along to our team and we are so thankful for the opportunity to assist you! We thank you in advance for any recommendations and again would like to thank you for your business. Please keep us in mind for future auto needs and enjoy your new car! Best, Mike Castagnino, GM - MCastagnino@foxvalleybgmc.com

August 04, 2013

Our experience was enjoyable although it took longer than it should have because we returned from driving the car before that first salesmen came into work. Everyone was pleasant, courteous and informative. More

by minnerick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Wenecki, Nate Scherer
Aug 07, 2013 -

Fox Valley GMC responded

Thank you for taking the time to share your feedback with us. We're glad to hear you enjoyed doing business with us and are pleased with the deal you received on your new Encore. We will take your comments into consideration, and hope to have the pleasure of doing business with you again in the future. Best, Mike Castagnino, GM - MCastagnino@foxvalleybgmc.com

June 21, 2013

-Fox Valley Buick GMC helped me out tendentiously with my first car purchase. When you go into the dealer ask for Ted and tell him Tony B. sent you. He promised me that he would make sure to take care of an More

by TonyBog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Wenecki, Liz Camacho-Axelson, Mike Castagnino
Jun 24, 2013 -

Fox Valley GMC responded

Tony, it is delightful to hear you say such positive things about your recent trip to Fox Valley. You're absolutely right. Our team of automotive professionals is dedicated to providing you and everyone else who sets foot in our dealership with only the best there is to offer. We go to great lengths to get our valued customers in the best vehicles for their needs with all of the greatest features at a price they can afford. That's our promise and you can rest assured that we'll hold true to that, each and every time. Thank you for visiting and leaving this wonderful review. We look forward to seeing you and your friends in the near future! Regards, Mike Castagnino, GM MCastagnino@foxvalleybgmc.com

June 08, 2013

Frank and Ted were thorough and knowledgeable about the vehicle I purchased. They took there time and allowed me to test drive several vehicles and they worked very hard to find me a good loan rate as my c More

by chrysler82000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Wenecki, Frank Butnaru, Mike Castagnino
Jun 10, 2013 -

Fox Valley GMC responded

Dealership customers deserve nothing but the most thorough and knowledgeable service. Vehicles are vital assets to our daily lives and it is of the utmost importance that they are regarded as such. Frank, Ted and the rest of our team do everything in their power to find that perfect car for your needs at a price that's manageable. No hurdle is too great for our experienced team of automotive professionals. Drive safe out there and feel free to drop by if you need something else! Regards, Mike Castagnino, GM MCastagnino@foxvalleybgmc.com

June 07, 2013

I recently purchased a pre-driven Chevy Sonic from Fox Valley Buick GMC at St, Charles, IL. My product specialist was Nate Scherer. Nate was very courteous, answered all my questions, pointed out many pro More

by ROFIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Mansk, Liz Camacho-Axelson, Nate Scherer
Jun 10, 2013 -

Fox Valley GMC responded

I am glad to hear you had an "easy and seamless" car-buying experience! That's exactly what we strive for--to provide you with the most pleasant and fulfilling new car venture on the market. Nate exemplified the spirit of the Fox Valley team. We believe that by listening to our customers, finding out what they're looking for in a new vehicle and then thoroughly explaining everything; it is near impossible to drive away (or have the vehicle delivered) without feeling completely content. Enjoy your new Sonic and let us know if you need anything else! Sincerely, Mike Castagnino, GM MCastagnino@foxvalleybgmc.com

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