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Fox Valley Volkswagen Crystal Lake

Crystal Lake, IL

Overview
Employees
Reviews
Vehicles
4.7
654 Reviews
Located in Crystal Lake, IL, Volkswagen of Crystal Lake provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within any budget or credit situation. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle. We offer free car-washes for as long as you own your vehicle, vehicle pick up and delivery and shuttle service. Don't forget about our dog area (we're pet friendly!) and our outdoor fireplace. Our service department can take care of anything your VW needs - from oil changes and tire rotations to engine and transmission work. Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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5213 Northwest Hwy

Crystal Lake, IL

60014

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Showing 654 reviews

March 14, 2026

Very honest and informative salesman! Was impressed with his level of knowledge and Jack Rutherford’s also. Good guys! More

by jmmyhnsn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vaintrub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 13, 2026

Mike was very helpful and nice throughout the process. Made sure everything went smooth and there were no headaches. Beyond the sales processes he was also great to chat with in general. More

by James
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vaintrub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 13, 2026

Great service, got vehicle serviced in a timely manner. Greeted the moment I drove into the garage. More

by seanyhre14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brown
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March 12, 2026

Mike was very pleasant to work with. He kept me informed on my vehicle. Also, everyone else I interacted with was great. More

by mallerydeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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March 12, 2026

Mike was great to work with. Kept me informed on my vehicle. Everyone was very pleasant and helpful in the service department. More

by mallerydeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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March 12, 2026

This is a great service department. I go here whenever my car needs work. They are highly professional, and knowledgeable. More

by EDIENEMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Kyle
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March 11, 2026

work performed without authorization. It all got fixed after we discussed the situation with the service advisor. More

by paulroth2014
Recommend Dealer
Yes
Employees Worked With
Michael/John
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March 11, 2026

My Service Advisor Kyle was wonderful and he scheduled me to get my 2023 Volkswagen Tiguan in to take care of the CV Boot that the mechanic discovered that the left side was leaking. Thank you so much!!! More

by Whitesupra98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in the service department
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March 09, 2026

Mike Waton in your service department is a very outstanding asset to your team. He gets a A+form me. More

by popschambers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Walton?
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March 09, 2026

The service department got me in for an appointment in less than a week and had my car fixed within two days. I would highly recommend this dealership! More

by SOUTHPAW1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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