Fox Valley Volkswagen Crystal Lake

huge shoutout to everyone that works here, they all seemed to interact/work as a team. everyone here was super friendly and made the experience great for me! I’ll definitely be back soon! seemed to interact/work as a team. everyone here was super friendly and made the experience great for me! I’ll definitely be back soon! More

I came in a long time ago just to browse, I don’t even remember the cars I was looking at to be completely honest but, I do remember Frank M. He was incredibly informative and professional, but he also ha remember the cars I was looking at to be completely honest but, I do remember Frank M. He was incredibly informative and professional, but he also had a good sense of humor. If you’re looking for a new car or need questions answered there is no better place and no better staff I can recommend than here. More

Frank made my experience at Volkswagen of Crystal Lake amazing! He was really helpful, kind, and knowledgeable. Frank explained everything to me in a way that I was able to completely understand, and he m amazing! He was really helpful, kind, and knowledgeable. Frank explained everything to me in a way that I was able to completely understand, and he made the whole process go smoothly. Frank was very professional yet personable at the same time which is really nice to see. I am definitely coming back here thanks to Frank! 10/10 recommend to my friends and family!!! The best!! More

Hands down the best service i’ve had in a while, the team here is incredibly informative without boring you to death HAHA. I believe I worked with Frank most of the time and he was so patient with me and so here is incredibly informative without boring you to death HAHA. I believe I worked with Frank most of the time and he was so patient with me and so kind. Would definitely recommend this place to others! More

Awesome salesperson. Has huge amounts of BDE and expertise. Helped me find the car that fit my needs perfectly. Would definitely go back to him expertise. Helped me find the car that fit my needs perfectly. Would definitely go back to him More

frank is AWESOME like completely blew my mind how kind he was. I remember him stopping whatever he was working on to come out and help me and my husband. he helped us get an amazing first car for our daughte was. I remember him stopping whatever he was working on to come out and help me and my husband. he helped us get an amazing first car for our daughter and i’m glad we didn’t have to go anywhere else. More

Came in the other day to look for a new car, and Frank went above and beyond to help find the right car for me. He was super easy to talk to, and I didn't feel pressured at all. He was very knowledgeable went above and beyond to help find the right car for me. He was super easy to talk to, and I didn't feel pressured at all. He was very knowledgeable about the vehicles, and helped me understand all the new features and accessories. I never felt like a hassle when dealing with Frank, and he answered all of my questions and concerns. I would recommend Frank for any new or used car buying experience! More

Derek went above and beyond to find what was within my budget and met my needs. He was easy to talk to and was able to get me a great deal. I will be referring his services to friends and family. budget and met my needs. He was easy to talk to and was able to get me a great deal. I will be referring his services to friends and family. More

Frank was a wonderful sales person I will recommend him to my friends. My finance manager was amazing!!!!! I would also recommend him to my friends and family as well. to my friends. My finance manager was amazing!!!!! I would also recommend him to my friends and family as well. More

Excellent dealership with excellent sales person, Derek was super helpful in the whole financing process. The process was easy and couldn’t have been more happier. was super helpful in the whole financing process. The process was easy and couldn’t have been more happier. More