Fox Valley Volkswagen Crystal Lake

Excellent Customer Service. Sales Rep took his time to explain details and answer questions I raised. Sales Rep took his time to explain details and answer questions I raised. More

Bruce is a knowledgeable and personable man! He made the process of purchasing a new car easy and worked hard ensure we had all of our questions and concerns taken care of. I would highly recom He made the process of purchasing a new car easy and worked hard ensure we had all of our questions and concerns taken care of. I would highly recommend seeing Bruce and his dog Sable over at Crystal Lake VW. You won’t be disappointed! Thanks again, Bruce! More

nick in finance is the best he loves cash deals and also loves to get you the best discounts ask for nick in finance loves to get you the best discounts ask for nick in finance More

Friendly sales person. Clean and warm atmosphere, and friendly dog. Cool old VWs on desplay Clean and warm atmosphere, and friendly dog. Cool old VWs on desplay More

When I and my husband came in to look at the INFINITI we saw online Darrin had the vehicle in front of the dealership ready for us to test drive. He provided us with excellent service and he was honest, kn saw online Darrin had the vehicle in front of the dealership ready for us to test drive. He provided us with excellent service and he was honest, knowledgeable, and a pleasure to work with; he was not one of those pushy salesmen. He respected when we said we wanted to think about it and would get back to him the next day. We decided to purchase the car and when we came to pick it up, the car was cleaned and everything was ready for us to sign and go. I have never experienced so much ease and comfort in purchasing a vehicle as I did with Darrin. I would refer him to anyone I know looking to purchase a car. More

I came in to just look at a Jetta GLI and Darrin was able to work everything out so I would walk out with the car the same day! As soon as I walked in he greeted me and literally made me feel like family. He to work everything out so I would walk out with the car the same day! As soon as I walked in he greeted me and literally made me feel like family. He’s a great guy and will definitely help you get the best bang for your buck. More

My husband and I came in looking to test drive a Tiguan. Darrin was so easy to work with, personable, and didn’t make us feel pressured in any way. When we made the decision to go ahead and buy a car, it wa Darrin was so easy to work with, personable, and didn’t make us feel pressured in any way. When we made the decision to go ahead and buy a car, it was such an easy process. Buying a car can be stressful but it was an easy and exciting experience for us. More

Bruce Jones provided excellent service and was very knowledgeable about all of the vehicles. Would highly recommend him and their dealership as a whole. knowledgeable about all of the vehicles. Would highly recommend him and their dealership as a whole. More

Got in, got out and got exactly what I needed. I’m a little over two months in with my new Tiguan and I’m very satisfied with my purchase. Bruce had all the answers to my questions and made my first c little over two months in with my new Tiguan and I’m very satisfied with my purchase. Bruce had all the answers to my questions and made my first car purchase experience smooth and without stress! I will definitely recommend Volkswagen CL and Bruce to my friends. More