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Fox Valley Volkswagen Crystal Lake
Crystal Lake, IL
675 Reviews
Located in Crystal Lake, IL, Volkswagen of Crystal Lake provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within any budget or credit situation. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle.
We offer free car-washes for as long as you own your vehicle, vehicle pick up and delivery and shuttle service. Don't forget about our dog area (we're pet friendly!) and our outdoor fireplace.
Our service department can take care of anything your VW needs - from oil changes and tire rotations to engine and transmission work.
Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
March 25, 2021
Pretty much my entire family spent 1/2 the day here buying 2 new cars! Adrian and Ralph were great and very patient with us. The entire staff that day treated us like family and were super friendly and buying 2 new cars! Adrian and Ralph were great and very patient with us. The entire staff that day treated us like family and were super friendly and easy to work with. Would definitely recommend looking for your next car with this group! More
by Pattycake72
Employees Worked With
Ralph Sidorowicz, Adrian Maliszewski
March 24, 2021
Derek was amazing to work with. He was very helpful and funny! He explained everything which is helpful for a first time car buyer. He even texted me the next day to see if I still loved my purchase and ha funny! He explained everything which is helpful for a first time car buyer. He even texted me the next day to see if I still loved my purchase and had any questions! It was such a welcoming experience! More
by Carstensleigh
Employees Worked With
Trevor Awe, Derek Erickson
March 20, 2021
BEST auto dealership I have ever been to! From Max in sales, to Trevor in finance, to the GM, the red carpet treatment! Thank You! sales, to Trevor in finance, to the GM, the red carpet treatment! Thank You! More
by VWlady75
Employees Worked With
Trevor Awe, Leah Ruscitti-Smalley, Max Woosnam
March 10, 2021
Best dealership I have ever visited. Work with you to meet all your needs and helps you out in anyway possible with making sure you have the best car shopping experience. Love my new car!!! meet all your needs and helps you out in anyway possible with making sure you have the best car shopping experience. Love my new car!!! More
by Ingrid
Employees Worked With
Trevor Awe, Adrian Maliszewski
February 28, 2021
Derek was great! Actually all the people we interacted with were great! Patient and accommodating. The dealership was clean and organized. I would highly recommend the dealership. with were great! Patient and accommodating. The dealership was clean and organized. I would highly recommend the dealership. More
by Cherilyn1993
Employees Worked With
Trevor Awe, Derek Erickson, Frank Barnes
February 28, 2021
Easy process. Fair and Honest. Delivery and finance process was quick and painless. Salesman was knowledgeable and personable. Internet department was quick to respond, friendly, and also knowledgeabl process was quick and painless. Salesman was knowledgeable and personable. Internet department was quick to respond, friendly, and also knowledgeable. Will buy here again for sure! More
by Ky
Employees Worked With
Frank Mustari, Trevor Awe, Dan Brzozowski, Nick Faciano, Leah Ruscitti-Smalley
February 27, 2021
My salesman Adrian was very friendly and knowledgeable, it made the car purchasing experience enjoyable. I would recommend Adrian to anyone looking to stop in it made the car purchasing experience enjoyable. I would recommend Adrian to anyone looking to stop in More
by Josh
Employees Worked With
Trevor Awe, Adrian Maliszewski
February 23, 2021
Derek helped me buy my very first car all on my own. He got me everything I wanted and fit all my needs perfectly. I appreciate his efforts very much and recommend him to anyone. got me everything I wanted and fit all my needs perfectly. I appreciate his efforts very much and recommend him to anyone. More
by Keridansvelasquez
Employees Worked With
Derek Erickson
February 23, 2021
Frank was so very helpful, very educated on everything Volkswagen! My family and I will continue to do business with him! Thank you again Frank Volkswagen! My family and I will continue to do business with him! Thank you again Frank More
by sdonner77
Employees Worked With
Frank Mustari
February 23, 2021
Frank is an amazing salesman with an abundance of knowledge on the products that he sells. He makes the car buying experience smooth a d easy knowledge on the products that he sells. He makes the car buying experience smooth a d easy More
by Carface
Employees Worked With
Frank Mustari
