Fox Valley Volkswagen Crystal Lake

If your looking to buy a car, definitely go to Frank, he’s your guy ! Frank made the whole process with ease as he was really knowledgeable and patient and did not hesitate to answer any of my questions he’s your guy ! Frank made the whole process with ease as he was really knowledgeable and patient and did not hesitate to answer any of my questions! 11/10 I would recommend to anyone looking for a vehicle! More

Highly recommend buying your next car with Frank!! Seriously TOP NOTCH staff at Crystal Lake Volkswagen. I was in the market to get a new car and Frank & the team at VW were SO friendly and helpful, a Seriously TOP NOTCH staff at Crystal Lake Volkswagen. I was in the market to get a new car and Frank & the team at VW were SO friendly and helpful, as Frank walked me through all the different cars and options available, I never once felt pressured and he was really kind and easy to talk to. I left completely satisfied with my new purchase and they worked with me on pricing. Experiences like these are why I will continue to come back.. If you go in, be sure to talk to Frank, he really is the best! Thanks a million guys! More

About a year ago is was time for me to decide what car I wanted next. I am very picky, and frank found me my jetta. I absolutely love it of all the searching he did I looked at it once and I knew it was the wanted next. I am very picky, and frank found me my jetta. I absolutely love it of all the searching he did I looked at it once and I knew it was the one. He listens to exactly what you'd like and finds even the best even used car perfect for you. I love my jetta just as much as I loved my volvo, and I couldn't be anymore grateful for all his help. Thank you Frank you're the best!!! More

Came in the other day to look for a new car, and Frank went above and beyond to help find the right car for me. He was super easy to talk to, and I didn't feel pressured at all. He was very knowledgeable went above and beyond to help find the right car for me. He was super easy to talk to, and I didn't feel pressured at all. He was very knowledgeable about the vehicles, and helped me understand all the new features and accessories. I never felt like a hassle when dealing with Frank, and he answered all of my questions and concerns. I would recommend Frank for any new or used car buying experience! More

Derek went above and beyond to find what was within my budget and met my needs. He was easy to talk to and was able to get me a great deal. I will be referring his services to friends and family. budget and met my needs. He was easy to talk to and was able to get me a great deal. I will be referring his services to friends and family. More

Awesome salesperson. Has huge amounts of BDE and expertise. Helped me find the car that fit my needs perfectly. Would definitely go back to him expertise. Helped me find the car that fit my needs perfectly. Would definitely go back to him More

frank is AWESOME like completely blew my mind how kind he was. I remember him stopping whatever he was working on to come out and help me and my husband. he helped us get an amazing first car for our daughte was. I remember him stopping whatever he was working on to come out and help me and my husband. he helped us get an amazing first car for our daughter and i’m glad we didn’t have to go anywhere else. More

huge shoutout to everyone that works here, they all seemed to interact/work as a team. everyone here was super friendly and made the experience great for me! I’ll definitely be back soon! seemed to interact/work as a team. everyone here was super friendly and made the experience great for me! I’ll definitely be back soon! More

I came in a long time ago just to browse, I don’t even remember the cars I was looking at to be completely honest but, I do remember Frank M. He was incredibly informative and professional, but he also ha remember the cars I was looking at to be completely honest but, I do remember Frank M. He was incredibly informative and professional, but he also had a good sense of humor. If you’re looking for a new car or need questions answered there is no better place and no better staff I can recommend than here. More

Hands down the best service i’ve had in a while, the team here is incredibly informative without boring you to death HAHA. I believe I worked with Frank most of the time and he was so patient with me and so here is incredibly informative without boring you to death HAHA. I believe I worked with Frank most of the time and he was so patient with me and so kind. Would definitely recommend this place to others! More