Fox Valley Volkswagen Crystal Lake

Brought newly acquired Atlas in for recall and mileage service. Dealership was top notch from start to finish. service. Dealership was top notch from start to finish. More

Was able to give me the appointment I wanted. Fast and on time service. Everyone was very professional and polite. Fast and on time service. Everyone was very professional and polite. More

Service and communication was great on this visit. I wish the battery had been less expensive though. I wish the battery had been less expensive though. More

The VW dealer in crystal lake was amazing and helped me so much with finding the perfect car that fit my needs and budget. Jeremy helped me with exactly what I wanted and they have been super responsive wi so much with finding the perfect car that fit my needs and budget. Jeremy helped me with exactly what I wanted and they have been super responsive with any questions or comments that I have. Highly recommend to anyone More

Kyle Bacon was extremely helpful and considerate. I will ALWAYS use fox valley VW Crystal-like. I will ALWAYS use fox valley VW Crystal-like. More

Very proffesional team. Kyle was awesome. All customer area very clean and good coffee. Definitely I highly recommend Volkswagen of Crystal Lake. Kyle was awesome. All customer area very clean and good coffee. Definitely I highly recommend Volkswagen of Crystal Lake. More

Recently purchased an Atlas at Fox Valley Volkswagen can cry a lake. This was our fifth time working with Reilly He truly makes the car buying experience so easy listens to our needs and works to meet us wh cry a lake. This was our fifth time working with Reilly He truly makes the car buying experience so easy listens to our needs and works to meet us where we’re at. I would highly recommend Reilly for your car buying needs. More

recently purchased a 2025 VW Jetta SEL, and I couldn’t be happier with the entire experience. From start to finish, everything was smooth, transparent, and genuinely enjoyable. Jack, my sales consultant, wa happier with the entire experience. From start to finish, everything was smooth, transparent, and genuinely enjoyable. Jack, my sales consultant, was outstanding. He was knowledgeable about every feature of the Jetta SEL and took the time to walk me through all the details without ever making me feel pressured. He really listened to what I was looking for and made sure I drove away in the perfect car for my needs. Brandon, the sales manager, made the numbers work seamlessly and ensured the process stayed efficient and straightforward. I appreciated how honest and clear he was throughout the negotiation — no surprises, just professionalism. Joe in finance wrapped everything up flawlessly. He explained all the paperwork, warranty options, and financing details in a way that was easy to understand. The process was quick, organized, and stress-free. The 2025 VW Jetta SEL is an incredible vehicle — stylish, comfortable, and packed with features — and this team made the buying experience just as impressive as the car itself. If you’re in the market for a new vehicle, I highly recommend working with Jack, Brandon, and Joe. Truly a 5-star experience! More

Very professional service employees. Follow up was second to none! I highly recommend this dealership! Follow up was second to none! I highly recommend this dealership! More

Bakari was the best. I came in at 430 and by 6 I was out the door with a new car! He was awesome!! I came in at 430 and by 6 I was out the door with a new car! He was awesome!! More