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Fox Valley Volkswagen Crystal Lake

Crystal Lake, IL

5.0
616 Reviews

5213 Northwest Hwy

Crystal Lake, IL

60014

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Showing 616 reviews

October 06, 2023

tyler was great! extremely helpful and personable, he made my experience very enjoyable. collin who detailed my car was also great! More

by makenziefreitag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Harris , Bruce Jones, Trevor Awe, Frank Barnes, Brandon Waller
October 06, 2023

Everyone was so nice and personable. So nice to not be hounded and we were treated with respect. Such a great experience More

by Kimberly451973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Harris was our salesman, he was amazing! Also, Collin was our porter and went above & beyond getting glue off the window for us!, Bruce Jones, Trevor Awe, Frank Barnes, Brandon Waller
September 30, 2023

I needed to purchase a new vehicle after my old one finally drove it's last mile, sadly in todays market it's the worst time to purchase anything. I can say that the whole team at VW of Crystal Lake di More

by butjohn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Jones, Alan Shapiro
September 08, 2023

What a wonderful place to get a car! Herman was a awesome salesman . He worked with me even staying after hours to help me complete my purchase. Great finance department too. I would rec More

by marie.lomeli59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Awe, Derek Erickson, Frank Barnes, Darrin Singleton, Herman Robles
September 07, 2023

Herman was a great help with looking at the different options and highlighting key features with each car! He was super friendly and did a great job! More

by Alisavkinley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Awe, Brandon Waller, Herman Robles
July 19, 2023

The customer service was excellent and I would definitely recommend people to this dealership. I definitely give it a 5 star review. More

by sparkman60098
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Barnes, Elizabeth Schmid
June 28, 2023

Elizabeth was super chill and very easy to work with. Gave me a good deal. Did what she could to give me the best deal and made sure I was happy with my purchase. She asked good questions in terms of wha More

by Jose Dominguez
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trevor Awe, Dan Brzozowski, Elizabeth Schmid, Brandon Waller
June 20, 2023

The staff was friendly, helpful, and knowledgeable! The vehicles are very well-cared for. All of our questions were answered. Staff made the process painless. Definitely recommend and will return for f More

by Spendcan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trevor Awe, Brandon Waller, Reilly Huber
June 20, 2023

The staff was friendly, helpful, and knowledgeable! The vehicles are very well-cared for. All of our questions were answered. Staff made the process painless and stayed after hours to finish the purcha More

by Spendcan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trevor Awe, Brandon Waller, Jake Guevara, Reilly Huber
June 17, 2023

Shout out to Elizabeth, my salesperson. .! She was wonderful as well as the dealership staff..! Made the entire transaction easy and stress free. They stayed well after hours to make sur More

by eur0pium
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Awe, Elizabeth Schmid, Brandon Waller
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