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Fox Valley Volkswagen Crystal Lake

Crystal Lake, IL

4.7
654 Reviews
Located in Crystal Lake, IL, Volkswagen of Crystal Lake provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within any budget or credit situation. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle. We offer free car-washes for as long as you own your vehicle, vehicle pick up and delivery and shuttle service. Don't forget about our dog area (we're pet friendly!) and our outdoor fireplace. Our service department can take care of anything your VW needs - from oil changes and tire rotations to engine and transmission work. Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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5213 Northwest Hwy

Crystal Lake, IL

60014

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Showing 654 reviews

March 02, 2026

Came in 2 hours before close and Bakari was so nice and helped me get a great deal on the car I wanted More

by Jessica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bakari Nance
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2026

I had a wonderful experience at my Fox Lake Volkswagen dealer at the service department. My service Advisor Kyle was wonderful and very helpful. Thank you so much!!! More

by Whitesupra98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle at the service department
March 01, 2026

We had a very pleasant experience working with Bakari and Joe! Great communication, very transparent. More

by Taylor Butler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Laudando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bakari Nance
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2026

I had a wonderful experience working with Michael Vaintrub during my car review. He was professional, knowledgeable, and very attentive to detail. I especially appreciated his clear communication More

by dariy.yakubishina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vaintrub
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2026

I had a fantastic experience working with Michael Vaintrub during my car review process. From start to finish, he was extremely professional, knowledgeable, and genuinely helpful in walking me throug More

by Volo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vaintrub
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2026

Jeremy took the time to answer all my questions, understood exactly what I was looking for, and made the entire process feel pressure-free. He worked hard to get me a great deal and truly made me fe More

by Stephanie Vazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Laudando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Eckles
February 26, 2026

After owning Nissasn, Honda and Rav I got this Tiguen and I LOVE IT. I love driving it the looks show it handles how sturdy it feels. I feel safe in it. Then I get it from FV crystal lake and the service is More

by jill.e.hunter-becker
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2026

Great and prompt service. The staff is ver knowledgeable and explains all the work to be done in detail. More

by raulrenteriarojas
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Block
February 25, 2026

I’ve always enjoyed working with Kyle and John. They are both wonderful to work with and put up with my annoying jokes. More

by hrhblc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle, John
February 25, 2026

Everything was great. Efficient. Friendly. Explained everything and went above and beyond. I couldn’t have asked for a better experience! More

by j2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service John