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Fox Valley Volkswagen Crystal Lake
Crystal Lake, IL
674 Reviews
Located in Crystal Lake, IL, Volkswagen of Crystal Lake provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within any budget or credit situation. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle.
We offer free car-washes for as long as you own your vehicle, vehicle pick up and delivery and shuttle service. Don't forget about our dog area (we're pet friendly!) and our outdoor fireplace.
Our service department can take care of anything your VW needs - from oil changes and tire rotations to engine and transmission work.
Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 674 reviews
Verified Customer
March 09, 2026
The service department got me in for an appointment in less than a week and had my car fixed within two days. I would highly recommend this dealership! less than a week and had my car fixed within two days. I would highly recommend this dealership! More
by SOUTHPAW1003
Employees Worked With
Mike
March 06, 2026
The VW dealer in crystal lake was amazing and helped me so much with finding the perfect car that fit my needs and budget. Jeremy helped me with exactly what I wanted and they have been super responsive wi so much with finding the perfect car that fit my needs and budget. Jeremy helped me with exactly what I wanted and they have been super responsive with any questions or comments that I have. Highly recommend to anyone More
by SARANINTENDO98
Employees Worked With
Jeremy eckles
March 05, 2026
Very proffesional team. Kyle was awesome. All customer area very clean and good coffee. Definitely I highly recommend Volkswagen of Crystal Lake. Kyle was awesome. All customer area very clean and good coffee. Definitely I highly recommend Volkswagen of Crystal Lake. More
by dlatcu
Employees Worked With
Kyle
March 04, 2026
Recently purchased an Atlas at Fox Valley Volkswagen can cry a lake. This was our fifth time working with Reilly He truly makes the car buying experience so easy listens to our needs and works to meet us wh cry a lake. This was our fifth time working with Reilly He truly makes the car buying experience so easy listens to our needs and works to meet us where we’re at. I would highly recommend Reilly for your car buying needs. More
by bwgraff0
March 03, 2026
recently purchased a 2025 VW Jetta SEL, and I couldn’t be happier with the entire experience. From start to finish, everything was smooth, transparent, and genuinely enjoyable. Jack, my sales consultant, wa happier with the entire experience. From start to finish, everything was smooth, transparent, and genuinely enjoyable. Jack, my sales consultant, was outstanding. He was knowledgeable about every feature of the Jetta SEL and took the time to walk me through all the details without ever making me feel pressured. He really listened to what I was looking for and made sure I drove away in the perfect car for my needs. Brandon, the sales manager, made the numbers work seamlessly and ensured the process stayed efficient and straightforward. I appreciated how honest and clear he was throughout the negotiation — no surprises, just professionalism. Joe in finance wrapped everything up flawlessly. He explained all the paperwork, warranty options, and financing details in a way that was easy to understand. The process was quick, organized, and stress-free. The 2025 VW Jetta SEL is an incredible vehicle — stylish, comfortable, and packed with features — and this team made the buying experience just as impressive as the car itself. If you’re in the market for a new vehicle, I highly recommend working with Jack, Brandon, and Joe. Truly a 5-star experience! More
by Kevin M.
