Fox Valley Volkswagen Crystal Lake

I had a bad experience at another dealership when my son called this one for me. I was leery due to my previous experience but I went in and to my wonderful surprise this was THE BEST experience ever with c called this one for me. I was leery due to my previous experience but I went in and to my wonderful surprise this was THE BEST experience ever with car dealers!! Bruce and Trevor were so kind, so understanding, I will never go anywhere but here again!!! Thank you so much, you guys have changed my life, my view of car salesmen and car dealerships altogether!!!! More

Reilly was nice and professional Good customer service I would recommend him to friends and family service I would recommend him to friends and family More

I worked with Derek and he was great! The best sales interaction I've had in 26 years of buying vehicles. The best sales interaction I've had in 26 years of buying vehicles. More

I found this dealership through Google. I had a friend that worked at another Volkswagen dealer and when I went to buy a Tiguan from him, he wasn’t too flexible about the price so my girlfr I had a friend that worked at another Volkswagen dealer and when I went to buy a Tiguan from him, he wasn’t too flexible about the price so my girlfriend and I went over to Crystal Lake Volkswagen and there was Darrin who I never have met before greeted us at the front door. I told him I found the 2023 Volkswagen Tiguan SE R-Line and we sat down and he offered us coffee and then we discussed the price. We both agreed on a great price and I bought it. I couldn’t be more happier and now I know where to buy my future Volkswagen from. He has earned my respect and business which I will refer him to my Family and Friends. God Bless you Darian and I hope to see you soon to buy another Volkswagen for my daughter. Thank You. More

Derek and the rest of the guys at crystal lake Volkswagen really helped out and did everything to get me in the right car for me really helped out and did everything to get me in the right car for me More

Wanted a specific car with certain details and Tyler did everything he could to get me it! He got me it in a timely matter while also being transparent as well about shortage in stock. In the end he got be everything he could to get me it! He got me it in a timely matter while also being transparent as well about shortage in stock. In the end he got be exactly what I wanted and more! I absolutely love my new car! More

Our sales person Tyler Harris was extremely welcoming, helpful and knowledgeable with helping us with purchasing our 2nd vehicle. We are very grateful and appreciative! And we will be recommending Tyler w helpful and knowledgeable with helping us with purchasing our 2nd vehicle. We are very grateful and appreciative! And we will be recommending Tyler with Volkswagen of Crystal Lake, to all our family and friends for future purchases. More

Everyone was so nice and personable. So nice to not be hounded and we were treated with respect. Such a great experience So nice to not be hounded and we were treated with respect. Such a great experience More

tyler was great! extremely helpful and personable, he made my experience very enjoyable. collin who detailed my car was also great! extremely helpful and personable, he made my experience very enjoyable. collin who detailed my car was also great! More