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Fox Valley Volkswagen Crystal Lake
Crystal Lake, IL
685 Reviews
Located in Crystal Lake, IL, Volkswagen of Crystal Lake provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within any budget or credit situation. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle.
We offer free car-washes for as long as you own your vehicle, vehicle pick up and delivery and shuttle service. Don't forget about our dog area (we're pet friendly!) and our outdoor fireplace.
Our service department can take care of anything your VW needs - from oil changes and tire rotations to engine and transmission work.
Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 20, 2026
The team was good to work with and attentive to my needs.
The vehicle purchasing process was quick, but had a bunch of quirks which made it a bit slowed down. I never received a window sticker when I said
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by CODYE23
Verified Customer
Verified Customer
August 15, 2026
Enjoyed my purchase experience.
Salesman was very helpful based on my needs. I would deal with him again
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by RMOBILE48
Verified Customer
Verified Customer
August 06, 2026
Everyone at the dealership was tremendously helpful.
Especially Frank Butnaru, Alex Williams, and Kyle Jones. Highly recommended
More
by dziwulski
Verified Customer
Verified Customer
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Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Drive-In Service
- Express Service
- Quick Lube
- Free Coffee
- Vending Machines
- Home Delivery
- No Contact Transactions
- Free WiFi
- Pet Friendly
- Virtual Appointments
- Shuttle Service
- Television
- Home Test Drives
- Free Drinks
- Instant Financing
- Customer Lounge Area
