Fox Valley Volkswagen of St. Charles

I had an amazing experience at Fox Valley Volkswagen West Chicago. This is my first time purchasing a car and they all did a great job making me comfortable and confident in my purchase. Lauren was wonderful Chicago. This is my first time purchasing a car and they all did a great job making me comfortable and confident in my purchase. Lauren was wonderful to work with. She answered all of my questions with a great attitude and never made me feel pressured or confused. After this experience I realized that buying a car doesn't have to be a big, scary process...it can actually be very enjoyable! Thanks to everyone who helped me! More

I was pleased with the car Internet manager Alana alerted me to and was very happy with her service..Jake the salesman was straight forward and was helpful..Ed in finance acquired my desired rate and length me to and was very happy with her service..Jake the salesman was straight forward and was helpful..Ed in finance acquired my desired rate and length of loan.. Over all a wonderful experience..thanks More

Lauren was very honest and great to work with. I would highly recomend Lauren to my friends and family if they were looking for a new or used car. highly recomend Lauren to my friends and family if they were looking for a new or used car. More

Lauren was friendly, knowledgeable and a pleasure to work with. I felt like I was working with someone who was truly interested in listening to me to understand my budget and working together to decide on a with. I felt like I was working with someone who was truly interested in listening to me to understand my budget and working together to decide on a fair lease payment. More

I went to the dealership for a oil and filter change. I stopped to say hello to Peter and he told me about the new lease program they were advertising. I ended up leasing a brand new CC right off the show stopped to say hello to Peter and he told me about the new lease program they were advertising. I ended up leasing a brand new CC right off the showroom floor. This is the third vehicle i have purchased from the dealership. They take good care of the customer and the price is right. Thanks to Peter I have a new car and no maintenance costs!! I would highly recommend Fox Valley Volkswagen!! More

I recommend a Vdub from this dealer to anyone!!! Had a great experience with all the friendly staff!!! Will stay with Fox valley for my future purchases!!! great experience with all the friendly staff!!! Will stay with Fox valley for my future purchases!!! More

Lauren was very helpful, personable and reasonable. I didn't feel any pressure at all while she helped me move from one vw to another. The dealership was busy and I was treated well by everyone I encou didn't feel any pressure at all while she helped me move from one vw to another. The dealership was busy and I was treated well by everyone I encountered. I'd recommend her to anyone. More

Excellent service by the entire staff. My personal salesman was Fernando, who was very helpful, knowledgeable and professional throughout the entire sale. He went the extra mile to get me the car I wa salesman was Fernando, who was very helpful, knowledgeable and professional throughout the entire sale. He went the extra mile to get me the car I wanted and I would highly recommend consulting with him for a purchase. The business manager was also very helpful and the delivery coordinator did an excellent job explaining the features of the car to me and DEMONSTRATED these features/buttons to me, which really helped me understand the car and he made sure that I was comfortable with the operations of the car before I left. I would definitely recommend this dealership. Overall, it was an outstanding experience for me and the service of the staff was exceptional. The owner has always given my family the VIP treatment and we are very grateful for that. More

Superb courtesy, experienced, professional,sales personnel with friendly attitudes made my purchase of a new VW a memorable experience. Highly recommend Fox Valley Dealershhip to individuals interes personnel with friendly attitudes made my purchase of a new VW a memorable experience. Highly recommend Fox Valley Dealershhip to individuals interested in purchsing a new VW. Great teamwork clearly evident. Linda Chesney More

Lauren worked with me to get me the exact car I needed. My trade in value was going to be an issue, and Lauren worked very hard to eliminate that barrier. lauren seemed genuinely concerned with getting me My trade in value was going to be an issue, and Lauren worked very hard to eliminate that barrier. lauren seemed genuinely concerned with getting me into the best car for my needs. More