Fox Valley Volkswagen of St. Charles
St Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Lauren was very helpful throughout the process of purchasing my used Volkswagen CC. This was the first time I was buying a car on my own and she make the process quick and enjoyable. She was very p purchasing my used Volkswagen CC. This was the first time I was buying a car on my own and she make the process quick and enjoyable. She was very professional the entire time and I would recommend her services to anyone looking for a new or used car in the Chicago-land area. More
Easiest car purchase EVER! Every one was so friendly and helpful. I will definitely be back for service and everything else. I LOVE my VW. helpful. I will definitely be back for service and everything else. I LOVE my VW. More
Great experience with this VW dealership. Very professional, respectful, knowledge of their product and easy to work with! I would recommend this Fox Valley VW in West Chicago to relatives and fri professional, respectful, knowledge of their product and easy to work with! I would recommend this Fox Valley VW in West Chicago to relatives and friends. More
The internet department (Charles) was awesome! He helped me with all my questions and concerns. Then he introduced me to John and the two helped me get the car and financing I wanted. Everyone was so friend me with all my questions and concerns. Then he introduced me to John and the two helped me get the car and financing I wanted. Everyone was so friendly! I love my car! I would definitely recommend Fox Valley Volkswagen West Chicago to my friends and family. More
I came in looking to lease a Passat under the impression I would drive off with it that day. However, do to computer error the car I wanted was not actually on the lot. Lauren worked with me to get a better I would drive off with it that day. However, do to computer error the car I wanted was not actually on the lot. Lauren worked with me to get a better Passat for only little more a month than the other car I originally wanted. I walked out with a great deal and I love my car! I would recommend Fox Valley to anyone else looking to purchase/lease a car. More
Great experience, Lauren made everything easy. 2nd car i bought from Fox valey and i will keep going back. Everything was done over the phone and my GTI was cleaned and ready for me when i got there. bought from Fox valey and i will keep going back. Everything was done over the phone and my GTI was cleaned and ready for me when i got there. More
About Fox Valley VW in West Chicago, there are a real people with customer service Job#1. I purchased 4 cars during last 2.5 years and also all the services was perfomed by them with high standard and people with customer service Job#1. I purchased 4 cars during last 2.5 years and also all the services was perfomed by them with high standard and quality which make it hard to find at others locaions. In early January 2012 visted dearler ship for service of my kid cars, at the same time I purchased a new car for myself at the same day. Both Sales man and VP of Faxvalley Me Omer provided great hospitality and provided lunch for customer while there cars was in service. I do live 75 miles from this place and no way I will take my cars and my business to another place in town. Thanks for job well down and regards!!! Tony M. More
My experience at this dealership was absolutely great! My father and I drove all the way from Indiana because the internet department was very helpful and quoted me the best prices. When we got there, I know father and I drove all the way from Indiana because the internet department was very helpful and quoted me the best prices. When we got there, I know exactly what I wanted and Lauren made everything super easy. It was the easiest car shopping experience. There was no haggling at all and I knew we were getting the best deal. Everyone was very friendly and made the process fast and smooth. I am so happy with my new car and my family will definitely be going back to this dealership when we are in the market for a car again! More
Have been looking to get a volkswagon for a while now, seen a beautiful used Passat wagon and decided on purchasing it. Lauren Tansey was wonderful, worked well with getting us a price we all were happy seen a beautiful used Passat wagon and decided on purchasing it. Lauren Tansey was wonderful, worked well with getting us a price we all were happy with. Thank you Lauren!! we would definately go back and purchase another car there. Everyone was great!! More
This was my 2nd purchase from Fox Valley Volkswagen! Both times my salesperson was Lauren Tansey, she is the BEST salesperson ever to work with! Lauren always treats her customers with personal attention, an times my salesperson was Lauren Tansey, she is the BEST salesperson ever to work with! Lauren always treats her customers with personal attention, and like they are the only person that matters. I have never had such easy car buying experiences as when working with Fox Valley Volkswagen! I can honestly say after owning numerous cars, that the 2012 Jetta TDI with Premium package and Navigation are simply the best! the 45mpg that I get with it make it a very affordable car to own! Thanks! John Johnson More



