Fox Valley Volkswagen of St. Charles

choosing volkswagon was one of the best choices I could have made . going into this I was open minded and excited . Fox Valley offered many things that surprised me . everyone was so professional especiall have made . going into this I was open minded and excited . Fox Valley offered many things that surprised me . everyone was so professional especially Lauren and helped make a decision that would affect me for many years on . finances were thorough n easy, service was wonderful and quality was even better . If you are interested in getting a volkswagon I would highly recommend fox valley dealership and have Lauren help you out , she's fun . I'm real happy with the results and so ate the people who have chosen fox valley . vdub love More

This dealership is by far one of the best I have ever been to. Everybody there was super friendly, especially Lauren, she helped me and my family out and made us feel very comfortable. The all over mood been to. Everybody there was super friendly, especially Lauren, she helped me and my family out and made us feel very comfortable. The all over mood of this dealership is extremely peaceful and relaxing and you never feel like you are being rushed or pressured to buy anything. I would highly recommend it to anyone and everybody. More

Outstanding professionals that really want their customers to be happy. I would highly recommend this dealership. They have great integrity and they care about every interaction with any of their customers to be happy. I would highly recommend this dealership. They have great integrity and they care about every interaction with any of their team members. Throughout the process of fixing my car they were in constant contact with updates. Two thumbs up! More

I highly recommend Fox Valley Volkswagen to you for lots of reasons. First was the friendliness of the entire Staffas I walked in there knowing no one. Secondly, I never felt any pressure whatsoever nor d of reasons. First was the friendliness of the entire Staffas I walked in there knowing no one. Secondly, I never felt any pressure whatsoever nor did I meet with any aggressiveness in trying to sell the car. I was respected and all my questions some good , others kind of stupid were answered courtesly and fully. My trade-in which I had taken very good care of was recognized and appreciated with the $$$ value given me for it. I did appreciate that. I must say the attitude I was met with and the trade-in situation has not always been like that with other dealers. So I am grateful to Todd and Justin for that. They really made this car buying a good experience. Larry McNally More

I live in the Seattle, Wa., area. I was internet shopping for an Audi R8 over the course of a couple of months. Called Shakeel and made an offer based on the advertized price and he was able to meet me half for an Audi R8 over the course of a couple of months. Called Shakeel and made an offer based on the advertized price and he was able to meet me half way. I told him I would buy it if he would hold it for me long enough for me to get the first available non-stop flight to Chicago, which was about two days out. He said he would and kept his word. He had recommended a hotel almost next door, which was nice for the couple hours I was there. I met Shakeel just after they opened up and the car was better than expected as he was able to throw in a tailored car cover he had used. We took a very brief test drive on a basically deserted back road at mach2, and performance was just as expected. I authorized my wire transfer and they let me use an office to arrange auto transport. The folks there assisted me in faxing documents to and from the transport broker, and by the time that was done the wire had competed. Frank Butnaru, actually an experienced sales person, filled in for the normal financial person and, although some of the documents were a little unusual since I had paid cash, he did a great job and worked with me through the process. Everyone there was very friendly and helpful. I noticed that the facility was extremely clean and organized. I felt like I was treated by Shakeel more like a close friend than a customer. I highly recommend working with him. Phil Warren More

When we first arrived at the dealership Lauren came right out to us in a very casual, yet professional manner. Despite being very green she handled everything quite well. They were also very negotiable with out to us in a very casual, yet professional manner. Despite being very green she handled everything quite well. They were also very negotiable with our trade-in as well as working out a good price on our new Golf TDI. More

Very friendly staff! I dealt with Frank Butnaru and Justin Mansk. They were both very accomodating and knowledgable. I felt no pressure and the entire experience was excellent. I actually enjoyed bu Justin Mansk. They were both very accomodating and knowledgable. I felt no pressure and the entire experience was excellent. I actually enjoyed buying this car. The facilities were clean and the employees appeared to be loyal and to task. Sincerely, Bruce Hendricks Bartlett, IL More

I would recommend this dealship and give them the highest rating. Justin helped us purchase our vehicle. He was helpful and friendly. Their customer service was excellent. The process was very easy and al rating. Justin helped us purchase our vehicle. He was helpful and friendly. Their customer service was excellent. The process was very easy and all our questions were answered. Thank you Justin and Frank. I will be directing any friends or family to this dealer. Thanks again. The Marquez's More

The reason I have given Fox Valley the highest rating is that this is the second new vehicle I have bought from Frank and the dealership. Frank has gone out of his way twice to secure a deal for me, and his that this is the second new vehicle I have bought from Frank and the dealership. Frank has gone out of his way twice to secure a deal for me, and his sales manager did what was necessary to culminate the transaction. The credit department has been a dream to work with, and their service team takes very good care of me. More

My son had located a Ford Mustang at that dealership. We dealt w/ Alana who handled the complete sale. We were there at least two times before buying and each time Alana was helpful and pleasant to work wi dealt w/ Alana who handled the complete sale. We were there at least two times before buying and each time Alana was helpful and pleasant to work with. I would purchase another vehicle from Fox Valley VW More