Fox Valley Volkswagen of St. Charles

I originally went in to refinance the loan on my current lease and ended up leaving with a new 2012 Jetta. Lauren was both extremly helpful and friendly from the moment I walked in the door. She answered lease and ended up leaving with a new 2012 Jetta. Lauren was both extremly helpful and friendly from the moment I walked in the door. She answered any questions I had along the way and I left confident with my decision to enter into a new lease. Not only am I impressed with the quality of cars VW has to offer I'm enthralled at the level of professionalism of the entire Fox Valley VW staff!! Every where you look there is another smiling face welcoming you to the VW family! Not only will I continue to come to Fox Valley VW of West Chicago, I will recommend them to my friends and family as well. After all it's not just about the car, it's about the entire experience and mine was a GREAT one! Thank you Lauren and the rest of the staff at Fox Valley VW of West Chicago!! Jennifer Merkle More

Very Happy with car and the experience. My Sales person Lauren was great from the beginning. When we we trying to find the TDI Passat i wanted, she went above and beyond the call to find the exact car I wa Lauren was great from the beginning. When we we trying to find the TDI Passat i wanted, she went above and beyond the call to find the exact car I wanted. Her dilligence paid off and the whole experience was grreat and Lauren's hard work made it better. Very pleased. Adam McCarthy St. Charles, IL More

Stopped on my way to a meeting one night with 15 minutes to spare. I'm not new to the car game so I quickly gave them my info and had my car appraised. Didn't even know if I could get a deal done with my to spare. I'm not new to the car game so I quickly gave them my info and had my car appraised. Didn't even know if I could get a deal done with my credit so screwed up from a previous business BK. Low and behold by Saturday at noon I'm driving my new Passat TDI and loving the fuel savings! I got a great interest rate despite my situation, low down payment, in and out in 1 hour! Lauren was a great sales woman and took care of everything, even promptly keeping me in the loop every step of the way (I'm a type A personality and like to get deals done quick). Wouldn't hesitate to go back to Lauren and Fox Valley VW anytime. More

I had a horrible experience with this dealership. The salesman I worked with at this dealership was very rude and I would not recommend this dealership. salesman I worked with at this dealership was very rude and I would not recommend this dealership. More

Shakeel and Frank were friendly, willing to spend time with me,very easy to work with and helpful to me in making my decision. I highly recommend them. with me,very easy to work with and helpful to me in making my decision. I highly recommend them. More

Very pleased with Lauren and the overall experiense - I was shown all the options and was allowed to take my time and make an informed decision without feeling that I had to sign something on the spot whic was shown all the options and was allowed to take my time and make an informed decision without feeling that I had to sign something on the spot which is something that I've experienced in the past with various dealers! More

The sales & finance crew at this store was great to work with. They went out of their way to make sure I got exactly the car & accessories I wanted, and they presented flexible purchase, lease, and we work with. They went out of their way to make sure I got exactly the car & accessories I wanted, and they presented flexible purchase, lease, and wear & tear choices that will build out any future hassles. I'm excited about the product ('12 GTI Autobahn) and look forward to a great driving experience. More

Just want to say, that my experience with Fox Valley VW, and the Sales Consultant, PETER BOCZARSKI, was exelent, he worked with me in every way posible to get me the deal that was the right one for me ena m and the Sales Consultant, PETER BOCZARSKI, was exelent, he worked with me in every way posible to get me the deal that was the right one for me ena my familly, and even when i thought it was a no go for that day he went the extra mile to make sure we had everything in its place. After being at the Dealer for about 2 hours, with a 2 year old little girl, he and everyone at the dealer was very acomodating to the fact, and when she was hungry he gave her a sandwich, which she ate and was content after that. Again my experitnece here at Fox Valley VW was great and yes I will come back when I need a new car, and would recomend friends and family to visit Fox Valley VW. Everardo Villegas More

Past experiences with other dealers was like going to the dentist, I hated it when it was time to shop for a car. I honestly can say it was a very pleasing experince working with Lauren at Fox Valley VW. She dentist, I hated it when it was time to shop for a car. I honestly can say it was a very pleasing experince working with Lauren at Fox Valley VW. She was very informative and helpful. I have to say it was the best experience I've ever had buying a new car. I was a loyal Toyota owner my past 2 new cars were toyota's. I made the switch to VW because of the great value, quality, brand and also had a great easy going experiece with Lauren.So far I very happy with my purchase, and will be back again. Thanks Bob Serpico More

We had an excellent experience at Fox Valley West Chicago. I came in several times to look at the vehicle I was considering and I worked with both Peter and Lauren when test driving and deciding. Bot Chicago. I came in several times to look at the vehicle I was considering and I worked with both Peter and Lauren when test driving and deciding. Both were very knowledgeable and friendly, giving me plenty of time to make a decision. When it came time to negotiate prices/colors/options I was very impressed with the lengths everyone at Fox Valley went to help my wife and I get the (exact) vehicle we really wanted at the price we wanted. The vehicle arrived reasonably fast and the process of receiving the vehicle was wonderful with nice training on how to use the stereo, etc. I would definitely recommend Fox Valley to anybody looking for a car. I already recommended a relative visit them and that relative bought a car too! Not sure if there is a referral bonus, I will have to ask.. I am very much looking forward to stopping in for my lifetime of free car washes.. More