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Fox Valley Volkswagen of St. Charles
St Charles, IL
220 Reviews
Fox Valley Auto Group is not just about selling and repairing vehicles. We strive to be much more and it is certainly more than two simple words.
We want to MOVE our team members to a better place in their lives by working at our company. We pride ourselves on promoting from within and moving our employees through training to their full potential. Our team members are our biggest asset and resource to better serve our customers. When they are MOVED in a positive way, they MOVE our customers in the same direction.
We want everyone who is in contact with our team members every day to be MOVED. Moved in many ways, but always for the better; better than before their interaction with us; whether it is financially, spiritually, emotionally and of course, professionally. Simply put, we want to move individuals to a better place in their lives. Imagine the impact we have on others with this as our focus. This is what it truly means to be of service.
As one of Illinois’ largest volume Volkswagen dealers we offer a huge selection of both new and pre-owned automobiles. Looking for a Certified VW? Fox Valley Volkswagen of St. Charles ranks in the top 10% in the country for certified VW sales. If that isn’t enough, our customer satisfaction also ranks in the top 10% for VW dealers in the United States. With so much to offer isn’t it time to stop by our store and be “moved”.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 220 reviews
March 02, 2026
the dealership is very professional, honest, responsive and clearly invests in training their staff. the facility is immaculate, friendly and provides a comfortable waiting area for customers. and clearly invests in training their staff. the facility is immaculate, friendly and provides a comfortable waiting area for customers. More
by dan.lefelstein
Verified Customer
March 02, 2026
Fox Valley VW in St. Charles, IL is what every dealership everywhere should be. Thank you! Charles, IL is what every dealership everywhere should be. Thank you! More
by Consumer
March 02, 2026
John is always professional and courteous. He is a great communicator, and I can tell he is an honest service advisor. He is a great communicator, and I can tell he is an honest service advisor. More
by Rudy Ramirez
February 27, 2026
We had an amazing buying experience with Eddie. He listened to our needs, proved us options and was patient while we made our decision. Because of him and the great level of service we will buy a He listened to our needs, proved us options and was patient while we made our decision. Because of him and the great level of service we will buy a car again from him. More
by dan.traver
Employees Worked With
Eddie
February 25, 2026
Service was friendly and John specifically was very helpful! Maintenance was timely and this locations availability has been the best I have experienced helpful! Maintenance was timely and this locations availability has been the best I have experienced More
by roblesjennifer13
February 20, 2026
They made me welcome and very helpful as well kept me informed on the status of my car informed on the status of my car More
by pacastillo61
Employees Worked With
February 19, 2026
My car buying was simple but my first appointment for oil change & tire rotation didn’t go so well. Missing caps on tires, got down the road my dashboard lighted up! Turned around and went back! But I must s change & tire rotation didn’t go so well. Missing caps on tires, got down the road my dashboard lighted up! Turned around and went back! But I must say my second trip to service was great! I was in and out. No problems, which was a good thing. Plus a clean car! So if they made changes to service it’s working. The older person that helped me at service was very nice More
by KIMPAGE0914
Employees Worked With
February 19, 2026
Fox Valley Volkswagen always takes good care of my car. I fee comfortable bringing my car there for service. I fee comfortable bringing my car there for service. More
by jessicarmyers
Employees Worked With
