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Fox Valley Volkswagen of St. Charles
St Charles, IL
210 Reviews
Fox Valley Auto Group is not just about selling and repairing vehicles. We strive to be much more and it is certainly more than two simple words.
We want to MOVE our team members to a better place in their lives by working at our company. We pride ourselves on promoting from within and moving our employees through training to their full potential. Our team members are our biggest asset and resource to better serve our customers. When they are MOVED in a positive way, they MOVE our customers in the same direction.
We want everyone who is in contact with our team members every day to be MOVED. Moved in many ways, but always for the better; better than before their interaction with us; whether it is financially, spiritually, emotionally and of course, professionally. Simply put, we want to move individuals to a better place in their lives. Imagine the impact we have on others with this as our focus. This is what it truly means to be of service.
As one of Illinois’ largest volume Volkswagen dealers we offer a huge selection of both new and pre-owned automobiles. Looking for a Certified VW? Fox Valley Volkswagen of St. Charles ranks in the top 10% in the country for certified VW sales. If that isn’t enough, our customer satisfaction also ranks in the top 10% for VW dealers in the United States. With so much to offer isn’t it time to stop by our store and be “moved”.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 210 reviews
February 19, 2026
My wife and I purchased a vehicle from this dealership all the way from Florida. Why? They were by far the most fair and transparent with their pricing. Many other dealers advertised a slightly lower pric all the way from Florida. Why? They were by far the most fair and transparent with their pricing. Many other dealers advertised a slightly lower price but then added a bunch of of add ons and fees. These guys had a great price on their website, communicated regularly, and helped arrange transport. I always give my business to the dealership that offers the best price first and don’t pit them against one another. These guys made it easy and were a pleasure to work with. Great team. Thank you. More
by BlloydTbird
Verified Customer
February 19, 2026
This is purchase #6 or 7 from this dealership. There is a reason we drive past the VW dealership near our home to buy from Fox Valley. Best sales experience. Best service department experience. There is a reason we drive past the VW dealership near our home to buy from Fox Valley. Best sales experience. Best service department experience. More
by DKELZER
Employees Worked With
Other Employees :
EMIR ABINION
February 19, 2026
Trevor did a great job, Trevor did a great job with me and my wife Brendan me and my wife Brendan More
by broderickbrendan
Employees Worked With
February 19, 2026
Great experience. Work was done as stated. Very helpful service personnel . Satisfied with overall experience. Work was done as stated. Very helpful service personnel . Satisfied with overall experience. More
by TKENNEDY47
February 18, 2026
The staff was very friendly and helpful. The service was fast and easy. Really enjoyed The service was fast and easy. Really enjoyed More
by njarzynski
Employees Worked With
February 18, 2026
This VW team was informative and helpful throughout our purchasing experience. Thank you, team for making the experience so positive! purchasing experience. Thank you, team for making the experience so positive! More
by hunt7456
February 18, 2026
When I arrived, I was quickly welcomed by a friendly staff member who checked my appointment and let me know the service I was there for. They mentioned it would take a couple of hours, so I decided to staff member who checked my appointment and let me know the service I was there for. They mentioned it would take a couple of hours, so I decided to wait. I enjoyed one of the best vanilla lattes I’ve ever had from the coffee machine. The waiting area was really clean and modern, with lots of space if you need to work or make phone calls. My car was finished in just about two hours, exactly as they had promised. Everything went smoothly with no delays, and they even gave my car a complimentary wash. I was really pleased with my experience, and this has become my go-to dealership. More
by J.D.HANSON
Employees Worked With
February 16, 2026
Great customer service! I came back a second time after having new tires installed because one of them was losing pressure quite rapidly. They thoroughly checked it, found a I came back a second time after having new tires installed because one of them was losing pressure quite rapidly. They thoroughly checked it, found a leak, and resealed the bead. Everything is working perfectly now. I really appreciate their attention to detail and prompt service. More
by alejaalbarracin14
Employees Worked With
February 16, 2026
Matt & John were patient & helpful. They made sure that I understood everything that was happening They kept me updated on the progress I felt respected. They treated me like a friend, They made sure that I understood everything that was happening They kept me updated on the progress I felt respected. They treated me like a friend, not a customer. More
by sandramsw0312
February 16, 2026
I always feel confident that any work was done correctly the first time. I will be back for any maintenance needs. the first time. I will be back for any maintenance needs. More
by Yllom625
