Fox Volkswagen of Rochester Hills

Outstanding Customer Support! Thanks Excellent job by Travis Hamilton in overall service, and delighting the customer. Travis got me behind a '16 VW Passat and quickly got me on the road Excellent job by Travis Hamilton in overall service, and delighting the customer. Travis got me behind a '16 VW Passat and quickly got me on the road. A fantastic experience! Thank you Travis and Fox Automotive Team (Rochester, MI) for doing business in a simple way and easy for the customer. More

Great service Thank you, Travis, for the great service and salesmanship and courtesy you showed me when purchasing my 2014 VW Turbo Beetle. I absolutely love the Thank you, Travis, for the great service and salesmanship and courtesy you showed me when purchasing my 2014 VW Turbo Beetle. I absolutely love the car, and the experience and professionalism I was shown at Fox was absolutely great!! Service is pretty darned good, too. More

Excellent salesman Wish to thank Travis hamilit on for the help he gave in selecting our Volkswagen jetta . He was not pushy in the deal we made and I can say that is a Wish to thank Travis hamilit on for the help he gave in selecting our Volkswagen jetta . He was not pushy in the deal we made and I can say that is a plus when I am looking for a vehicle.im sure when this lease is up we will be back to your dealership. Keep up the good work Travis Linda and Roy corn More

Attentive, Caring plus Great Customer Service I was in the market several months ago for a new vehicle and was very disappointed by the rushed, pressured, and condescending treatment by some deale I was in the market several months ago for a new vehicle and was very disappointed by the rushed, pressured, and condescending treatment by some dealerships. But when I visited Fox Volkswagen, I was treated with the upmost respect and dignity. My Sales Associate, Travis Hamilton, was very kind and patient and actually cared about what I wanted in a vehicle. He was knowledgeable and experienced and took his time while showing me the features and options in my new 2016 Jetta. Travis answered all my questions fully and to my satisfaction. Thank you Travis for your excellent customer service! I would definitely recommend Fox Volkswagen (and Travis Hamilton) to my family and friends. More

Great All Round Service Great service. Open, friendly and honest. This was my second vehicle through Fox (1 purchased, 1 leased). Easy straight forward sales and service d Great service. Open, friendly and honest. This was my second vehicle through Fox (1 purchased, 1 leased). Easy straight forward sales and service department! Recommended. More

Customer service with Travis Hamilton Travis give me a beautiful smile and said good morning.. And I explained to him my problem with my other lease that I've been trying to get out of a Travis give me a beautiful smile and said good morning.. And I explained to him my problem with my other lease that I've been trying to get out of and he generally showed me that he cared. By getting into a new 2016 Jett a with no hidden cost. I continue to tell my friends what great skills Travis has in customer service . More

"No Nonsense" Service The service here was very straight-forward. I told them exactly what I wanted, and they pulled through for me very quickly! They were able to efficien The service here was very straight-forward. I told them exactly what I wanted, and they pulled through for me very quickly! They were able to efficiently go over all the features that my new car had to offer. I highly recommend this dealership! More

Pushy and rude This is a very pushy and rude dealership. From being approached before I was able to walk in the door to being thrown a color I didn't want. The two p This is a very pushy and rude dealership. From being approached before I was able to walk in the door to being thrown a color I didn't want. The two people I talked to might have been the worst and one was a manager. Frank and Steve are rude and not customer friendly. Gray hair guy walking through yelling through the building it's a great day for closing deals or something like that was not promising either. Over all not happy and I bought a ford down the street. More

One of the best in US I have lived on East coast and I was happy with service I had from Young shop in Massachusetts, and I could not believe that I could find a dealer as I have lived on East coast and I was happy with service I had from Young shop in Massachusetts, and I could not believe that I could find a dealer as FOX VW. The service is the best I have seen in this country, and the quality of work was outstanding. I totally recommend them. If you go with or without appointment you are served, and you will be happy with the service you get. Wonderful people in an warmly environment More

Great Experience!! This was my first time dealing with Fox, I was looking to work with another local dealer but Fox relied to my email inquiry quickly. The staff was ver This was my first time dealing with Fox, I was looking to work with another local dealer but Fox relied to my email inquiry quickly. The staff was very professional and helpful. I will be recommending them to everyone! Thanks again, couldn't be happier! More