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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

4.5
1,700 Reviews

8600 Washington Ave

Racine, WI

53406

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1,700 Reviews of Frank Boucher Chevrolet Cadillac of Racine

August 15, 2025

Very pleasant, efficient overall 100% perfect! !! Rob David was very pleasant and very efficient and amazing to work with!! Finance was equally as wonderful to work with as well as Anton Lak!! 10 o More

by TCART1969
Recommend Dealer
Yes
Employees Worked With
Rob David
Aug 15, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

August 14, 2025

My vehicle has been to your dealership three times for the same problem and it’s still not fixed very frustrated very irritated very dissatisfied. This is after I’ve spent $1700 on tires and brakes not to More

by erikolson54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Aug 18, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Erik, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jim Piscitello Service Manager 262-886-1010

August 12, 2025

My truck is making noises that was not there before I dropped it off not driving the same I will not be going back or recommend them to any one and it sucks because I own 2 Chevrolet trucks More

by chousee13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Maglio
Aug 15, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jim Piscitello Service Manager 262-886-1010

August 11, 2025

Morey was excellent in getting me fast , efficient service on my vehicle same day! I also received transportation back home. I felt very comfortable getting service here. More

by senelson2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
Aug 11, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Piscitello Service Manager 262-886-1010

August 09, 2025

I love my Silverado EV RST. Thank you the this awesome Boucher group. You guys are the best!!! More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Bussian, Anton Lak, Chris Tessmer, Ruben Lechuga, Jonathan Ayala
Aug 09, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chris Tessmer General Sales Manager 262-886-1010

August 07, 2025

Promise made to expedite putting a 3 fold cover over bed of a purchased used truck. It appears not to have been expedited More

by 4KT6F6M44
Recommend Dealer
No
Aug 11, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Chris Tessmer General Sales Manager 262-886-1010

August 03, 2025

Extremely unhappy, had a pump installed. Blew out on way home. Manger not calling back. More

by dstolarick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Piscitello
Aug 07, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jim Piscitello Service Manager 262-886-1010

August 03, 2025

Fast service. People working there are friendly, helpful, and have patience. Always come back here! More

by Aileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip L Thunhorst, Michael Jenrette
Aug 03, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

August 02, 2025

Amazing service, great communication. They finally found the issue with my vehicle and sent a video explaining the issue. Super helpful! More

by bellazantow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 03, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine. We look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

August 02, 2025

The sales staff was absolutely amazing to work with. It was a quick and fun experience! More

by CLNT_COLEMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Kilpatrick
Aug 02, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Here at Frank Boucher Chevrolet Cadillac of Racine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Chris Tessmer General Sales Manager 262-886-1010

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