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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,013 Reviews
Call Service Center (262) 240-6105

1,013 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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October 07, 2023

I was not very comfortable with my experience there. Was not satisfied with not being able to use the coupons. More

by turnerbobby886
Recommend Dealer
No
Employees Worked With
Michael Wichgers, Michael Wichgers
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Oct 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hello, I am sorry you did not have a positive experience with us. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further with you.

October 07, 2023

Polite, knowledgeable, & prompt. Very pleased with all aspects from start to finish. Will be back. More

by nrwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 01, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We sincerely value your business and look forward to your next visit!

October 03, 2023

Got us in right away and did the repairs in a timely manner. Highly recommend. More

by Miclo8004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

September 30, 2023

The staff was professional and knowledgeable. Work was done well and they went above and beyond More

by gilbertcastillo34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
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Oct 01, 2023 -

gilbertcastillo34 responded

Thank you

September 30, 2023

Very professional dealership, I have trust in their work, and it’s done in a very timely manner! I’m More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
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September 23, 2023

Service. MAURY. Is great. Diagnoses my problem and corrects it. I don't have 15 More

by carolhansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 22, 2023

The service at Boucher is always great! !! Our service advisor Morry always goes above and beyond for us!! More

by Trixy620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 21, 2023

Got me in and out on schedule, with smiles. New video link to phone of under carriage for real time inspection very cool More

by MARK.GELHAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch, Michael Wichgers
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September 20, 2023

Phil was courteous, explaining everything clearly. He provided a complete breakdown of the charges. The experience was excellent. More

by locals_barber.0o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Thunhorst
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September 19, 2023

I’m so excited about the service that I received at this location. Chris was awesome as a service advisor. He walked me through every step of what was going on with my vehicle. Kudos to Frank Boucher RACINE More

by TLHOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Service Advisor
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