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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,012 Reviews
Call Service Center (262) 240-6105

1,012 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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August 14, 2023

Professional and quick. My “person” went above and beyond to ensure I knew what was done and what should be done next. Thank you More

by Mitzie_rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

August 12, 2023

I have a electrical issue with my dashboard. Mike had said he could not do anything unless it acted ip for him or completely not working. More

by Jlinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Wichgers
Report | Print
Aug 14, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for brining this to our attention. Please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this situation further with you.

August 11, 2023

Unfortunately I’m disappointed. I had went for oil change and I was forgotten for 2.5 hrs More

by Holiday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wasn’t the guys fault
Report | Print
Aug 11, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to leave us a review. We are disappointed to hear that you visit was less than excellent. Please respond with your name and contact information so we can discuss your visit further. We look forward to hearing from you. Jim Piscatello Service Manager Frank Boucher Chevrolet Cadillac of Racine 262-886-1010

August 11, 2023

Always Great Service Great Group Of Guys And Ladies Working Keep Up The Great Work! More

by GreatestEva2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

August 11, 2023

Delt with Luke very informative about the car he made it a easy process in buying a car More

by bsonnentag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Lueneburg
Report | Print
Aug 14, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luke, and we look forward to working with you again.

August 10, 2023

Frank Boucher has the best car service in town they keep you riding great & nice staff More

by Melba.fralin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson
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Aug 11, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

August 10, 2023

Was very impressed with the video sent Quick turn around as well got it back super fast More

by jkmeyers5566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Kuhfuss
Report | Print
Aug 11, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 08, 2023

Frank Boucher Chevrolet is my go to automotive service resource. I have a high mileage vehicle that does need periodic maintenance, and I always feel like I am getting the best level of care when I take More

by craig.sazama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Colon, Michael Wichgers
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Aug 10, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Craig, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 06, 2023

Morry is always professional and goes above and beyond. He's a great service rep! More

by LT1426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad to hear that Morry was able to help, and we hope to see you again.

August 06, 2023

Excellent. Went way out of their way to make us very, very happy during a period of crisis. TY! More

by ericnelsonshook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil in body 6 stars!
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Aug 08, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, Eric. We're thrilled to hear that you had a positive experience with our crew. We appreciate your business and hope to see you again soon!

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