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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,012 Reviews
Call Service Center (262) 240-6105

1,012 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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June 13, 2023

Excellent the video was nice. Mike was right on top of the issue and kept me up to date More

by Drderosia413
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers, Michael Wichgers
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Jun 13, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words for Mike, and for taking the time to leave us this wonderful feedback!

June 13, 2023

Very friendly and done on time. ..very professional..and I especially liked the car wash...and the service that took me to work More

by brandi42612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember. 2 service people
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Jun 14, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Brandi, please let us know.

June 13, 2023

Giovanni was very polite and listened to what I was looking for in an automobile. The finance officer did a great job of explaining everything. I will definitely be back the next time I’m looking for More

by shengrand
Recommend Dealer
Yes
Employees Worked With
Giovanni Raimondi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Nelson
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Jun 14, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine!

June 13, 2023

Timely, comprehensive and effective service! Service is easy to schedule, and they go the extra mile to provide great customer service! More

by dougandrewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Report | Print
Jun 14, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, Doug, and we hope to see you again!

June 12, 2023

Michael Wichgers kept me informed on the status of my vehicle, he is the beat service writer there. More

by Rrm950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Report | Print
Jun 13, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

June 10, 2023

As always the service I get at this dealership is impeccable…I always feel confident that I’m getting all of my expectations are being fulfilled! More

by rbadwan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 10, 2023

I experienced very helpfull technicians right when i pulled in wanting to take care of me very good customer service as a whole nice waiting area they finished my vehichle maint in one third of the time More

by Josephcairo43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
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Jun 11, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Joseph, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

June 09, 2023

Service was great but the price went up quite a bit That was a little surprising More

by MASTERBLASTERER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact Jim Piscitello, Service Manager, at 262-886-1010 at your convenience.

June 08, 2023

Appreciate the fact they got me in in a short time for my oil change. More

by Steigland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Jun 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 08, 2023

We have always been treated great at Boucher. Morry in service is simply the best. We have been with them for years. Keep up the great work! More

by GMPSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear that Morry and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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