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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,012 Reviews

1,012 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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June 08, 2023

We have purchased many vehicles through Boucher in Racine. We couldn't be more satisfied with the service and quality people we've dealt with. More

by GMPSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine.

June 08, 2023

Fast and courteous was the service employee . Very nice customer lounge with beverages. Will come back. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Jun 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks, Mike, for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

June 08, 2023

The staff is very welcoming and gets the job done well and effectively! I always appreciate the car wash with the oil change! A perfect added touch to an already great service. More

by DannyFox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kaiser
Jun 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Danny, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 07, 2023

I can in for the second time because my new brakes that you installed were squeaking. The first trip everyone said they didn’t hear it and there was nothing wrong with the brakes. The second time they did More

by maziemelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with Kevin who has great customer service skills. Kevin is not the issue. It’s your mechanical team.
Jun 08, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention. We truly apologize that we were not able to offer better service. We'd like the opportunity to go the extra mile to make things right. Please reach out to our Service Manager, Jim Piscitello, at 262-886-1010.

June 04, 2023

Got in for my appointment asap, service guy, Morry, real efficient and knowledgeable and professional . More

by Sylschmidt69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Jun 04, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Thanks for the five-star rating. We appreciate your business and hope to see you again soon!

June 02, 2023

The service was very good and professional. they explained everything to where there was a no doubt what needed to be done.thank you all very much More

by htcanady1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Jun 04, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Thanks for the five-star rating. We appreciate your business and hope to see you again soon.

May 30, 2023

Couldn't complete in timely manner to ensure my safety. .kept overnight...got the job done! Very satisfied!! More

by BETH_AUDREY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Kuhfuss
May 31, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, Beth, and for taking the time to leave us this wonderful feedback!

May 29, 2023

Silver and the whole crew at Boucher Chevrolet has been excellent and service satisfactory. Highly recommend Boucher Chevrolet for anyones new vehicle needs. More

by keithh1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers, John Kaiser, Charles Barske
May 30, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Keith, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 25, 2023

Excellent work! Very professional! I am very pleased with the service and with the quality of work! Would not hesitate to go back if need be. More

by ryabat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keshaun Corbitt
May 25, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine!

May 18, 2023

Made an appointment and got in & done while I was as at work. Staff was nice More

by MONICA
Recommend Dealer
Yes
Employees Worked With
Got oil changed so whoever was at the counter
May 19, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks, Monica, for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

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