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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,012 Reviews

1,012 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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April 29, 2023

This dealership is friendly and professional from the sales to the service. I work with salesman David Wilson.We tell him what we're looking for and he delivers. More

by tinkdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kaiser
May 01, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

April 25, 2023

Everything went well, willing to work with price and helped with extra accessories. Sale's not pushy and patient in helping to make our decision. More

by tkessler67
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Patrick Wickert, Brad Stecky
Apr 26, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your review! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 24, 2023

They was supper nice I will keep going back get car service and wash thank u More

by bivy43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 24, 2023

The work was done on time and right. The communication was excellent. Morry is very customer oriented and a pleasure to work with. The technicians do very good work. More

by dawghaus1206
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Apr 24, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 16, 2023

All the employees are just great. They share everything with us about the car and what needs to be now or soon. More

by tinacraig606
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Apr 16, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 14, 2023

Boucher Chevrolet service department is the best I’ve ever had. I received prompt, professional attention for all my service visit needs. Mitch was especially friendly and helpful! More

by kay V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch - 5 stars!
Apr 16, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that Mitch was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine!

April 14, 2023

It's was great. Service was excellent and Mitch was very knowledgeable and professional. I would take all my vehicles to Boucher. More

by Mkarp489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
Apr 16, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

April 13, 2023

Been with Frank for many years thay have been taking care of my two Malibu S10 for a long time. More

by Sass3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

April 13, 2023

All was good with the service, but the last 2 times I was there for an oil change, I was promised my car would be washed. Neither time it was done. Kind of disappointing to expect a nice clean car, then a l More

by Patti.henderson18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female in service dept, I can’t remember her name.
Apr 13, 2023 -

Patti.henderson18 responded

All was good with the service, but the last 2 times I was there for an oil change, I was promised my car would be washed. Neither time it was done. Kind of disappointing to expect a nice clean car, then a let down of a dirty car returned.

April 08, 2023

I bought a car here in 2011 and while I no longer have that vehicle, I still use Franck Boucher Chevrolet Cadillac service center. They have always had great prices and services. I highly recommend. More

by SPOPPE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember who I worked with
Apr 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

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