Frank Boucher Chevrolet Cadillac of Racine - Service Center

Always prompt. ..kind my car was clean when I picked it up always very helpful ..kind my car was clean when I picked it up always very helpful More

Disappointed. Call the day before my appointment and they had no record (made 3 weeks previous) of it. Told me they would get me in though. Had to call 3 times to Call the day before my appointment and they had no record (made 3 weeks previous) of it. Told me they would get me in though. Had to call 3 times to find out when it would be ready. It wasn't ready on Friday ehen promised and I had to wait through the weekend. When I picked it up, the bill-to insurance amount had increased by a thousand dollars without a heads up to me. When I picked it up, I was told there was a piece that was backordered and they didn't know how long it would take to get. So now I have to go back and have that completed. This is not the service that i've been used to with Boucher. Everyone is very nice and the car looks great. But still!! More

Love the video. What a great concept. It’s a very nice added feature to the good service What a great concept. It’s a very nice added feature to the good service More

Morry Decker is the BEST service writer in the whole world. He does a great job of informing you on your cars trouble. world. He does a great job of informing you on your cars trouble. More

As usual, the truck got serviced right away. Comfortable waiting room. Followed up to make sure I was satisfied. Comfortable waiting room. Followed up to make sure I was satisfied. More

A great place to buy a car. Great service and was in and our if the facility fast. Great service and was in and our if the facility fast. More

I was clear in my need to get picked up, and when the time came, the service person was rude and hung up on me, and the shuttle was more than 20 minutes late to get me. I selected you based on convenienc time came, the service person was rude and hung up on me, and the shuttle was more than 20 minutes late to get me. I selected you based on convenience, which you have no longer become. The team was rude, did not communicate, and did not meet my needs. More

Very poor service and would never recommend someone bring their vehicle to this service department. their vehicle to this service department. More

Very friendly but was told part was ready and it wasn't. Had to come back twice. Had to come back twice. More

Great job by Collision team when dealing with substandard insurance company,Progressive. Phil was great in making the repairs happen. insurance company,Progressive. Phil was great in making the repairs happen. More