Frank Boucher Chevrolet Cadillac of Racine - Service Center
Racine, WI
1,026 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center
Always friendly and ready to accommodate customers. Service is quick and no nonsense. Great job Service is quick and no nonsense. Great job More
Fantastic crew that displays the utmost professionalism. Michael is knowledgeable and prepares me for my repairs as well as the timeframe needed. I will ONLY bring my car here and appreciate the videos sh Michael is knowledgeable and prepares me for my repairs as well as the timeframe needed. I will ONLY bring my car here and appreciate the videos showing what needs to be completed on my car!! Awesome team!! More
Mitty was extremely helpful in getting my warranty coverage verified and replacing my transmission. He kept informed of the progress and had my vehicle back to me as soon as possible. coverage verified and replacing my transmission. He kept informed of the progress and had my vehicle back to me as soon as possible. More
Always prompt. ..kind my car was clean when I picked it up always very helpful ..kind my car was clean when I picked it up always very helpful More
Disappointed. Call the day before my appointment and they had no record (made 3 weeks previous) of it. Told me they would get me in though. Had to call 3 times to Call the day before my appointment and they had no record (made 3 weeks previous) of it. Told me they would get me in though. Had to call 3 times to find out when it would be ready. It wasn't ready on Friday ehen promised and I had to wait through the weekend. When I picked it up, the bill-to insurance amount had increased by a thousand dollars without a heads up to me. When I picked it up, I was told there was a piece that was backordered and they didn't know how long it would take to get. So now I have to go back and have that completed. This is not the service that i've been used to with Boucher. Everyone is very nice and the car looks great. But still!! More
Morry Decker is the BEST service writer in the whole world. He does a great job of informing you on your cars trouble. world. He does a great job of informing you on your cars trouble. More
As usual, the truck got serviced right away. Comfortable waiting room. Followed up to make sure I was satisfied. Comfortable waiting room. Followed up to make sure I was satisfied. More