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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,026 Reviews

1,026 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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February 13, 2023

Always a good experience with Nick. We’ve established a great relationship of trust and that is why I continue to bring my car in for service. More

by dana_dresen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
Feb 13, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Dana, for taking the time to share your thoughts on working with our team. We're glad to hear Nick always delivers such a great experience!

February 13, 2023

Thanks for cleaning the entire car, even though that wasn't a part of the service. More

by Dustin
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Dustin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

February 12, 2023

Phil was great in dealing with a subpar insurance company (Progressive). He was able to navigate their shortcomings and provide exceptional customer service. This is testament to Phil’s dedication and Bouche More

by Pontiac00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Thunhorst
Feb 13, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 12, 2023

Service personnel were friendly and courteous. Oil change was done quickly. I will return again. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Feb 13, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 11, 2023

Michael in Service is the Best! Trust him with all my service needs. Purchased 3 vehicles from Boucher! More

by marcy.prochaska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Lueneburg, Michael Wichgers
Feb 13, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 11, 2023

i WENT BACK NUMEROUS TIMES TO GET MY NAVIGATION FIXED , BUT SO FAR THEY HAVENT FIXED IT YET . THE PROBLEM IS THE SD CARD AND IT READS MISSING OR DEFECTIVE . THEY SHOULD CALL OR CHECK WITH GM ON HOW TO FIX More

by EDDWOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Quality customer service is always our number one priority, and we hope to solve your issue. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

February 10, 2023

We brought in car for a recall everything was done satisfactory and the service department was excellent thank you More

by Steve_o1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Steve! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

February 10, 2023

Friendly staff and honest employees. Well stocked refrigerator and coffee selections. Clean surroundings and nice waiting room More

by Shouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch in service
Feb 11, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 07, 2023

very friendly service and great work car looks like brand new again. will let people know what great service i got. More

by christophercurnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review, Christopher. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 07, 2023

Great people to work with! Very professional and easy to work with. Would recommend to anyone! More

by Scott.matthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Scott, thank you for your feedback. We have been trying to get ahold of you to discuss this further with you. Please reach out to our Service Manager, Jim Piscitello, at 262-886-1010.

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