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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,026 Reviews
Call Service Center (262) 240-6105

1,026 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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January 02, 2023

Keep me informed about the progress of the repair. Some of the parts needed took awhile to get, but I was getting calls from Phil with updates. More

by dick8918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil - collision center
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Jan 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations! We'll pass along your feedback to Phil and the rest of our service team. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine!

December 31, 2022

Staff were very friendly, service was quick and done well. They still service Saabs, which is a huge plus for me! More

by Abyssomicin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell J Karpinsk, Michael Wichgers
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Jan 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. We're glad we were able to help, and we hope to see you again!

December 30, 2022

Excellent Service! ! Heather Vesley was very Professional ,Friendly 😊 Luke Lueneburg is the same way whenever we see him , We don’t even have business with him everythi More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Vesley , Luke Lueneburg
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Dec 31, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear that Luke and Heather were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 28, 2022

Mitch was great. Very informative and told me what to anticipate repair/maintenance in the next month or so. More

by sue.oertel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Karpinski
Report | Print
Dec 28, 2022 -

sue.oertel responded

Thank you!

December 28, 2022

Professional team that is customer focused and would highly recommend family and friends if ever needing service More

by Dorene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil
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Dec 28, 2022 -

Dorene responded

Recently worked with Phil and Dylan at the Collision service center and they were a Professional Team that was customer focused and I would recommend them to family and friends if ever needing service

December 28, 2022

Usually get a report of condition of wipers, brakes, tires etc and no report was given and the mechanic didn’t reset the oil change percentage module More

by tkortendick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

December 27, 2022

They do a nice job with SERVICE, sales, not so much had my old Chevy service there, but my new one somewhere else More

by SEBCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Raimondi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Barske, Jacob Rapinchuk, Lee McCoy
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Dec 28, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

December 25, 2022

Great customer service. I appreciate it and will continue using you all. Thank you Mr. Decker More

by Betty G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, Betty. We truly appreciate your business.

December 23, 2022

good service, love it! and the staff. they always take care of me and the family. More

by hollywood32sha
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick
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Dec 25, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

December 23, 2022

Great service representative, timely wait time, no bs, don't have to worry about cost fare prices. More

by Madam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier in service department 5 Star , Michael Wichgers
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Dec 25, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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