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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,026 Reviews

1,026 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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December 21, 2022

Quick service. Shuttle took me home right away. Great work. Will do business with again. More

by adamchacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Adam! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine!

December 21, 2022

Always a pleasant and timely visit. Television channel set to local topics. Newspaper choices are abundant. More

by Kathyjust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Dec 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with our team, Kathy. We're glad to hear we delivered such a great experience!

December 20, 2022

Always ready to help! !! Friendly staff!! Vehicle returned clean!! Job done right the first time!! More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Raimondi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Mark, for choosing Frank Boucher Chevrolet Cadillac of Racine!

December 20, 2022

Great dealership, they took care of all my needs, and provided transportation to and from, super, thank !!! More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Johnny, and don't hesitate to let us know if we can be of further assistance.

December 12, 2022

Great personality of all the people, very satisfied. Including the driver for rides happy customer More

by Bmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drivers, Michael Wichgers
Dec 12, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that Michael was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine!

December 12, 2022

Always great service , very friendly; curtious competitive prices. I feel confident that the job was done correctly More

by fjradspinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine.

December 11, 2022

My experience has been great from the times I’ve went there. Great customer service. More

by Ctjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that Dylan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

December 09, 2022

The dealer shuttle service will take you home and back. They even cover Kenosha Wisconsin. More

by Dharmain815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Dec 09, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine; we look forward to having you as one of our valued customers for many more years to come!

December 08, 2022

Best customer service and car service treat you fairly and they are very trustworthy honest More

by MAURICEJ713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Barske, Nick Nelson
Dec 09, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating, Maurice. We will share your comments with our team, and we look forward to working with you again.

December 07, 2022

Whenever i first get out of my vehicle i just try to find someone to make eye contact so they can help me and when that doesn't work I walked up to a man talking with another employee who pointed at the More

by britani.wolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier and the service woman, not pictured above
Dec 07, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your feedback, Britani. Our goal is to make sure everyone who walks through the door leaves happy, so we're disappointed to hear that our customer service wasn't up to par. Thank you for bringing it to our attention, and we hope you will give us another opportunity to serve you here at Frank Boucher Chevrolet Cadillac of Racine!

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