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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,023 Reviews
Call Service Center (262) 240-6105

1,023 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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August 28, 2022

Professional and courteous employees. Tire replacement and alignment completed in just a couple of hours. More

by MarkD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colon
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Aug 29, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Mark, Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. Nick and our team appreciate your business and hope to see you again soon!

August 27, 2022

Fast and friendly service! Got me in right away, and back on the road for check engine light next day. More

by Rosiefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Rosie, Thank you for the kind words for our service department! Morry and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 27, 2022

I came in for an oil change and safety check. All went smoothly and I was on my way in about an hour. More

by P.LOCKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear Morry and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 26, 2022

Easy to make an appointment Great Service Great people I was in and out, very happy! More

by Wren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review, Wren! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Frank Boucher Chevrolet Cadillac of Racine. Please don't hesitate to reach out if you need anything else.

August 25, 2022

Mitch was very friendly . He asked about what concern I had with my brakes. I told him and he relayed info. to mechanics. More

by pgengozian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch- service dept.
Report | Print
Aug 26, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine!

August 25, 2022

Excellent work answer all of my question-got my auto done in good time Good job More

by OROBI1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Carey
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Aug 26, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

August 24, 2022

Outstanding dealership. Always clean, friendly and go out of their way. Morry and John are awesome in service More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kaiser
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Aug 26, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Steve. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 21, 2022

The place to go for service. Morry Decker is the reason. Quick to answer all questions, returns phone calls if need, keeps you updated on service needs and always friendly and he More

by DMALSACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 20, 2022

Everyone was very nice and willing to help. I will continue to go back for great service More

by idontwantspam36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
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Aug 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Frank Boucher Chevrolet Cadillac of Racine!

August 20, 2022

Very expensive. Part price markup was insane. Went to pickup my car and stood for 15 minutes before anyone would help me. 6 employees were there in the service dept More

by Paynetny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Aug 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and please give us a call so we can discuss your visit further. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Jim Piscitello, Service Manager 262-886-1010

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