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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,021 Reviews

1,021 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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August 13, 2020

Because of our time constrants for service needed and our financial crisis. Hans was able to get our vehicle in for service in a timely manner and kept the cost within our budget. Thank you More

by D_RESOP
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
Aug 31, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing!

August 07, 2020

verry good Ken Kuhfuss verry polite and he got my truck in and out verry fast .nice and clean waiting area.I appreciate Ken time and effort. More

by ICSIKORTAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kuhfuss
Aug 31, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing!

August 06, 2020

Morry and the service group makes things go smooth. I sent Morry a text to make an appointment. He responded back and I was all set.. When I dropped off my vehicle I was greeted and taken care of quick More

by Dan Theisen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing, Dan!

August 05, 2020

Review Morry is terrific to work with, very helpful. He makes getting the car serviced easy! I appreciate your time and effort. Thank you, thank you! More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's our pleasure, Kay!

August 03, 2020

Great customer service and they got my vehicle in and out very quickly! Nice waiting area and great price on an oil change. They even gave me a complimentary car wash. More

by sebrine
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review! We are thrilled you had a positive experience with us!

July 31, 2020

great and fast They did a good job on oil change and keeping inside and outside clean. Like the free wash of my car. Didn't see anyone wearing mask, not safe for the More

by PJBorMMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review and feedback. Please reach out to our General Manager, Chris Tessmer, at 262-886-1010 to discuss this situation further.

July 26, 2020

Morry does a great job for the customers, always goes above and beyond. Things are always done right. Appreciate the extra shuttle service Makes it easier to be able to continue with my day Instead of More

by SALLYTHEIGS
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing, Sally!

July 23, 2020

Exceptional repair facility Had repairs made to my truck. It was done in a professional way. Repairs made fast and well. Service writer, Morry Decker is the best. I have dealt More

by TDUMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing! We hope to see you again in the future!

July 20, 2020

outstanding all around Very helpful person, Alex Bair. Kept me informed as work was being done. Very personable young man. As always Boucher took good care of me and my More

by RGRUBE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Bair.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing!

July 18, 2020

Chevy Cruze and Check Engine Light Service Quick and efficient service got this 2015 Cruze w/70k miles back on the road w/same-day turnaround. I appreciate the experienced and expert staff. More

by BCREHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

It was our pleasure! Please feel free to reach out to us if there is anything else we can assist you with!

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