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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,020 Reviews

1,020 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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July 17, 2020

I will never ever buy or recommend this place to anybody. I bought a truck there and the air conditioner wasn’t working and the sales person said no problem we will get that fixed next week. It has been a m More

by HSCOTT2
Recommend Dealer
No
Employees Worked With
Kyle Smith
Jul 23, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hunter, we are very sorry you had a negative experience with us. Please reach out to our Service Manager, Matt Luchini, at 262-886-1010 so we can address this situation and fix this outstanding issue to your satisfaction as soon as possible.

July 16, 2020

Good, timely, and cooperative Working with Morry is always a pleasure. He is knowlegeable, friendly and does what is needed to satisfy the customer. THe service technicians alway More

by ALPF99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are glad Morry was able to make your experience enjoyable!

July 08, 2020

Prompt service- Enjoyed the on line scheduling. I was able to get in to have service within 1 business day. I was treated respectfully and felt that my business was greatly appreciated. More

by jane.hammond1
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the awesome review, Jane! We appreciate the feedback!

July 07, 2020

Oil change I always receive great service, the worker are friendly and very professional. I never have to request any additional work they know their job.i woul More

by SHEILAANN462003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Smith, Hans Freisheim, Jeff Johnson, Ken Kuhfuss, Michael Wichgers, John Kaiser, Mike Carey
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review and recommendation, Sheila!

July 07, 2020

Tire replacement I needed tire replacement. It was done in a timely manner including balancing plus rear brakes which was a problem diagnosed during replacement. Great More

by bvinvest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kaiser
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear we were able to service your automotive needs! Please reach out to us if there is anything else we can do for you!

July 02, 2020

Service completed right the first time. Came in for routine maintenance. Oil and oil filter replacement. Rotate and balance tires. Check and replace cabin air filter. It was really dirty. Ov More

by MCHURAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marek Kruk, Michael Wichgers
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the 5-star review!

July 02, 2020

Routine maintenance Pleasant staff and quick service for my routine maintenance visit of oil change and tire rotation. Waiting area was clean. Consistent as always. Good More

by KAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review!

June 29, 2020

The employees are very friendly. There's never a long wait time. They get you in and out. Very helpful when I have a question about my car. More

by VIRGIEPPS60
Recommend Dealer
Yes
Employees Worked With
Silverio Melchor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Nelson. 5 Stars, Amanda Kubicki, Hans Freisheim, Michael Wichgers, John Kaiser, Nick Nelson
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing your positive experience!

June 27, 2020

great service Morry Decker is always the best! Patrick Wickert great salesman! Have bought many cars from this dealership, mostly because of these to employee More

by SSHANSEN5921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Wickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing! We are thrilled Morry and Patrick provide you with positive experiences here at Boucher!

June 26, 2020

Since my first brand new vehicle purchase in 2005 and 3 other car purchases since then, Frank Boucher Service has continually been a pleasant experience, The service team has been very accurate on troubles More

by PLINVESTMENTS
Recommend Dealer
Yes
Employees Worked With
Giovanni Raimondi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Kubicki, Mike Carey
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate you continued business and loyalty!

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