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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
906 Reviews
Call Service Center (608) 607-3752

906 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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January 12, 2024

When I ask Jericho for help maintaining or repairing my vehicles, I always know she will ensure I am taken care of. More

by HOLLY.A.SCHILLING
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
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Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we're so glad you enjoyed working with Jericho! We will be sure to share your kind words with her! We're looking forward to your next visit with us!

January 12, 2024

Very pleasant. Patrick was great to work with. He kept me in the loop on everything More

by Ahurley4108
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Ahurley, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Thank you for the great rating and please come back to see us again.

January 12, 2024

When I call for service Linda's always on top of it. Thank you, service department. More

by EVAN.HULL55
Recommend Dealer
Yes
Employees Worked With
Linda. Service
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Evan, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! Thank you for the great rating and please come back to see us again.

January 12, 2024

Randall Ludlum and Nate are amazing to work with! Treated like a friend! No hassle More

by JFT31895
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
Report | Print
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 12, 2024

They went out of their way to make sure that everything was done to my liking More

by BAR412003
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
Report | Print
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we're happy to hear you enjoyed your service at our dealership. If you're ever in need of more help, please let us know!

January 12, 2024

Service was quick and done correctly I never go anywhere else for service. Keep up the great customer service More

by MTERRELL5977
Recommend Dealer
Yes
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Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2024

Everyone there has been great or I wouldn't have bought 19 trucks from your dealership. More

by Metal in Motion
Recommend Dealer
Yes
Employees Worked With
Randy Curt Nick
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Jan 13, 2024 -

Metal in Motion responded

Thanks

January 12, 2024

Also great, well taken care of! I really like the video they did prior on my truck to show the things that needed repair! More

by BADKITTYPENPEN
Recommend Dealer
Yes
Employees Worked With
Linda
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! Please let us know if we can ever help you in the future.

January 12, 2024

Super friendly customer service. Trustworthy while finding ways to help the customer save money. (Receptionist offered coupons/discounts) More

by SUSANSTURGUL
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
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Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Susan, thank you for your kind review; we are happy to pass along your comments to the team! We're looking forward to your next visit with us!

January 12, 2024

Very good the are attentive They have nice service my car has an ongoing issues and im disappointing that its not being resolve its a newer 50 k car i should have to deal with this More

by Sergio2990
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Nicholas Arneson, at 608-757-6150 so that we can make this right.

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