Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Dealership is hiding bad reviews They sent me a link to see responses from them from my review. All it shows is excellent reviews and my review is mysteriously not there. looks like t They sent me a link to see responses from them from my review. All it shows is excellent reviews and my review is mysteriously not there. looks like they are submitting false reviews themselves to make them look good. Don’t ever go to Frank Boucher Jeep in Janesville. Their service sucks and they don’t care. Everything single time I’ve taken my vehicles there they are incompetent, lazy, and have never done anything right. I gave them at least 8-10 chances and they have proven to be a terrible dealer for service. Management and owner saw I was not happy and had issues and just walked by and didn’t care to even try to make a situation right or investigate. Great way to tank a business Gordie and Frank Boucher. More

GTI service Excellent staff! This is the second VW I purchased from Steven Hill. Jericho Verriden is excellent to work with on service. She keeps me up to speed o Excellent staff! This is the second VW I purchased from Steven Hill. Jericho Verriden is excellent to work with on service. She keeps me up to speed on what is being done on the car during service and she is very pleasant. More

Oil Change quick and easy Took jeep in for oil change and was done in about 15 mins, now thats quick. Great service!! Got tires filled to proper level also. Took jeep in for oil change and was done in about 15 mins, now thats quick. Great service!! Got tires filled to proper level also. More

Pleasant They did a great job on my truck and it was only $44 for a oil change and a few other things but one thing didn't go I did not get my truck washed They did a great job on my truck and it was only $44 for a oil change and a few other things but one thing didn't go I did not get my truck washed More

awesome !!!!! never a problem, they are all very kind ! and very helpful !! my brother-in-law just bought a car from Steven Hill. he's very happy with it . never a problem, they are all very kind ! and very helpful !! my brother-in-law just bought a car from Steven Hill. he's very happy with it . More

Small electrical re-wire The staff did a solid job and I would go back anytime. The concern has been resolved with no additional issues. All I can say is well done The staff did a solid job and I would go back anytime. The concern has been resolved with no additional issues. All I can say is well done More

Service was excellent, however! Curt Jenner and his team are excellent to work with and they do excellent work. However, the cost (shop rate) is beyond reasonable. I'm a long-time cu Curt Jenner and his team are excellent to work with and they do excellent work. However, the cost (shop rate) is beyond reasonable. I'm a long-time customer and am hesitant to continue to do business with Boucher given their outrageous fees. More

oil change, tire rotate Free car wash, was NOT a wash!! Car filthy, just wet, no change from when it came in :( Tires still making noise, will drive a few more days and ret Free car wash, was NOT a wash!! Car filthy, just wet, no change from when it came in :( Tires still making noise, will drive a few more days and return if no improvement More

Enjoyed working with Haley craft helped me me another time and i did not get a survey to say what a GREAT JOB she had done to get it fixed, She really did a good job to m Haley craft helped me me another time and i did not get a survey to say what a GREAT JOB she had done to get it fixed, She really did a good job to make sure it was done right and its been fine ever since. I thank her for such a good job on my sunroof, and my recent oil change More

Outstanding service They did a real nice job doing work on my vehicle and returned in nice clean condition,plus drove vehicle like experts. Everyone was very polite and r They did a real nice job doing work on my vehicle and returned in nice clean condition,plus drove vehicle like experts. Everyone was very polite and respectful. More