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Frank Boucher Kia Volkswagen of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
1,031 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 1,031 reviews

October 14, 2023

I like coming to get my car service hear they do a good job and the people treat u like family while u wait for your car to get done More

by NADOLYNF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dustin Jacoby
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Oct 28, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

October 14, 2023

Great service at a good price. I bring my Niro PHEV here for periodic oil changes, tire rotations and inspections More

by P_GRFF
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dustin Jacoby
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Oct 28, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Hi, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

October 14, 2023

Service reps were friendly and efficient. Recalls completed in a timely manner. Definitely would use this dealership again! More

by franceslouise2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A white lady and a black gentleman
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Oct 28, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

October 10, 2023

I always get extremely good service when I bring my vehicle in. Pleasant people to work with. More

by DonnaANTONETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annica, Jamal
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Nov 03, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! If you're ever in need of more help, please let us know!

October 07, 2023

Friendly and professional staff. Considerate of customers’ time. Easy to arrange date and time for maintenance and/ or repair work More

by TWOJAMORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department don’t remember nsme
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Nov 03, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2023

Very courteous and professional. Kept me posted with a video of my engine and under carriage. Loved the Starbucks in the waiting room More

by Kchiapete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Jacoby
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Nov 03, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, we pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

October 05, 2023

Thank you for the courteous and fast service. Everyone I talked to was very friendly and helpful. More

by WILKE17
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal
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Nov 03, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

October 05, 2023

Great experience! Everyone had great attitude and worked with me every step of the way! More

by ANAHIPALACIOS001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Hello there, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

October 04, 2023

The service was awesome very friendly, and it did not take too long. It also cost less than I thought it would be. I would keep coming here for oil changes instead of going to an oil change place. More

by Vaneeseoliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Jacoby
Report | Print
Nov 03, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, we're happy to hear you enjoyed your service at our dealership. We sincerely value your business and look forward to your next visit!

October 03, 2023

Boucher has always been convenient and friendly to me. They do great work and are prompt and timely. I would recommend them highly. More

by RSCHLECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller, Dustin Jacoby
Report | Print
Nov 03, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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