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Frank Boucher Kia Volkswagen of Racine
Racine, WI
1,031 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,032 reviews
October 03, 2023
Boucher has always been convenient and friendly to me. They do great work and are prompt and timely. I would recommend them highly. They do great work and are prompt and timely. I would recommend them highly. More
by RSCHLECHT
Verified Customer
September 30, 2023
Good dealer with nice collections and friendly staff helping me in completing the process hassle free. helping me in completing the process hassle free. More
by VISHWAPATTAR90
September 28, 2023
I recommend this dealer to my own Mother. You owe yourself the same pleasure and great service. You owe yourself the same pleasure and great service. More
by JACKSONVEIT
September 28, 2023
Excellent customer service. Very polite and professional. Knowledgeable and efficient. I honestly would not have a problem recommending this dealership to family and friends. I Very polite and professional. Knowledgeable and efficient. I honestly would not have a problem recommending this dealership to family and friends. I wouldn’t if I thought I’d regret it. More
by PSB1
Employees Worked With
Dustin Jacoby
September 28, 2023
I always appreciate service at Boucher Kia. I found the change in service bays a bit confusing but once I found the place to go, all went well. I found the change in service bays a bit confusing but once I found the place to go, all went well. More
by rrgeniusz
Employees Worked With
Chris Miller, Dustin Jacoby
September 27, 2023
When ever my car has an issue they know how to fix it right the first time. Always very eager to help and very informative about what needs to be done with my car. Extremely satisfied with Frank Boucher right the first time. Always very eager to help and very informative about what needs to be done with my car. Extremely satisfied with Frank Boucher Kia. More
by Andrea.Sheehan
Employees Worked With
Chris Miller
September 26, 2023
So, like a month ago, I went and got myself a Honda Accord from Patricia Carrick, the dealer. Her service, I gotta say, was pretty amazing! She's super friendly, crazy patient (I had to change our meet Accord from Patricia Carrick, the dealer. Her service, I gotta say, was pretty amazing! She's super friendly, crazy patient (I had to change our meetings a bunch), and totally straight-up about everything car-related. She's basically a customer service superhero! Now, here's where Patricia really SAVED MY DAY: I live about 30 minutes away from the dealership, and I had no way to get there to pick up my new ride. But get this, without me even asking, she offered to swing by my place and give me a lift to the dealership. That was a total lifesaver, and I seriously can't thank her enough for being so patient and kind. More
by kevinumba3007
Employees Worked With
Patricia Carrick
