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Frank Boucher Kia Volkswagen of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
1,016 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 1,016 reviews

August 17, 2022

Annica is always so professional and great with communication. Wouldn’t want to take our car anywhere else. More

by bgergely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica
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Aug 18, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 17, 2022

I had an easy experience. Only disappointed that my windshield wiper container leaks but I called and they wil be taking care of it. More

by EMILYKATEDESIGNSQC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Schouten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody O'Haver
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Aug 18, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Kia of Racine. We appreciate your business and look forward to seeing you again soon!

August 16, 2022

Fast, friendly and competent service. Easy to sign up online for appointment and nice reminders sent. More

by JOHNROONEY1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
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Aug 17, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate your business, John, and our team looks forward to serving you again soon!

August 12, 2022

I was quickly checked in by the Service Writer. The work that was done on my 2017 Kia Sportage was done in a timely and efficient manner. More

by BHENKEL001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Jacoby
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Aug 15, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for choosing Frank Boucher Kia of Racine, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2022

Great service, worked with my schedule and took great care with my car. I will be going back More

by JOSIEWHALZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
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Aug 15, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Kia of Racine.

August 11, 2022

Very efficient and very friendly staff! Almer was awesome!! Brad was great as well. Made all the mountains of paperwork a smooth process! More

by JCANNIFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Almer Croox, Brad Erie
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Aug 12, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for the review!

August 09, 2022

Chris was very helpful with my service yesterday. He kept me well informed from start to finish. Service was fast and efficient! More

by EALBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
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Aug 10, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Kia of Racine. We appreciate your business and hope to see you again soon!

August 05, 2022

Nice, friendly people. Too bad there are not more cars to look at while waiting for my service. More

by JIM.MORZINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
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Aug 08, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Jim, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Kia of Racine.

August 03, 2022

Very friendly, fast and efficient service! Would recommend this service to anyone who owns a Kia! More

by melissajaimez89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Report | Print
Aug 04, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Kia of Racine.

August 02, 2022

I bought a new car the experience was great everything went smoothly. Beatrice’s was so helpful and had patience explaining to us the use of different things on the car. We would ask for her if we chang More

by Mandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatrice Muresanu
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Aug 02, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Here at Frank Boucher Kia of Racine, Mandy, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Beatrice, and it was a pleasure having you at the dealership. We appreciate your review!

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