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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
1,033 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 1,033 reviews

August 12, 2022

I was quickly checked in by the Service Writer. The work that was done on my 2017 Kia Sportage was done in a timely and efficient manner. More

by BHENKEL001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Jacoby
Aug 15, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for choosing Frank Boucher Kia of Racine, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2022

Great service, worked with my schedule and took great care with my car. I will be going back More

by JOSIEWHALZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Aug 15, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Kia of Racine.

August 11, 2022

Very efficient and very friendly staff! Almer was awesome!! Brad was great as well. Made all the mountains of paperwork a smooth process! More

by JCANNIFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Almer Croox, Brad Erie
Aug 12, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for the review!

August 09, 2022

Chris was very helpful with my service yesterday. He kept me well informed from start to finish. Service was fast and efficient! More

by EALBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Aug 10, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Kia of Racine. We appreciate your business and hope to see you again soon!

August 05, 2022

Nice, friendly people. Too bad there are not more cars to look at while waiting for my service. More

by JIM.MORZINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Aug 08, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Jim, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Kia of Racine.

August 03, 2022

Very friendly, fast and efficient service! Would recommend this service to anyone who owns a Kia! More

by melissajaimez89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Aug 04, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Kia of Racine.

August 02, 2022

I bought a new car the experience was great everything went smoothly. Beatrice’s was so helpful and had patience explaining to us the use of different things on the car. We would ask for her if we chang More

by Mandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatrice Muresanu
Aug 02, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Here at Frank Boucher Kia of Racine, Mandy, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Beatrice, and it was a pleasure having you at the dealership. We appreciate your review!

July 30, 2022

I had a engine replaced and it took over three months to get the new engine, but the folks at Frank Boucher made the experience as pain free as possible, giving me a loaner to use for the duration. All of t More

by kfreder5705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott, Chris Miller
Aug 01, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Kia of Racine, we look forward to having you as one of our valued customers for many more years to come!

July 28, 2022

I love going here, I have had 3 cars already and when my lease is up I'll be going back for the next one! Everyone I have had to deal with has been great! More

by KRIDDYKRUDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Turner, Clay Evans, Annika Abbott, Chris Miller, Dustin Jacoby, Kody O'Haver
Jul 28, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 25, 2022

Excellent service, very kid friendly waiting area, kind people, and done on a timely manner. More

by AMYHARBISON15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Jul 26, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for your kind words,Amy, and for taking the time to leave us this wonderful feedback!

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