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Frank Boucher Kia Volkswagen of Racine
Racine, WI
1,032 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,032 reviews
Verified Customer
April 01, 2021
Service was very good, after the actual problem was diagnosed. Initially I had to reiterate that it was not the battery that was the problem. After they acknowledged the starter solenoid was bad I was diagnosed. Initially I had to reiterate that it was not the battery that was the problem. After they acknowledged the starter solenoid was bad I was very impressed with my whole experience. They honored my warranty & got it approved despite the mileage. Thank you to Annica who communicated w/me the most. They seem to really care about the service they provide. More
by DACREIGHTON
Employees Worked With
Chris Miller, Annica Abbott
March 31, 2021
Best customer service I have had. Lee Mcgee was amazing!!!! I would for sure go back and recommend this dealership to everyone I know. Thank! amazing!!!! I would for sure go back and recommend this dealership to everyone I know. Thank! More
by NJUSTUS2882
Employees Worked With
March 30, 2021
Great experience with my service visit. Everything was completed timely and despite having some issues with my vehicle afterwords I was well taken care of. Thank you very much Boucher Kia completed timely and despite having some issues with my vehicle afterwords I was well taken care of. Thank you very much Boucher Kia More
by KGENGOZIAN
March 29, 2021
Alway nice and accommodating. I don’t see myself going anywhere else for service. The service department will help in anyway they can. Love Chris and the crew. anywhere else for service. The service department will help in anyway they can. Love Chris and the crew. More
by GALICEA36
Employees Worked With
Chris Miller, Dan Szupica, Annica Abbott
March 20, 2021
Annica met me as soon as I drove up. She reviewed my repair records and saved me over $100 in unneeded repairs. The service staff is very good. repair records and saved me over $100 in unneeded repairs. The service staff is very good. More
by DDUCHES6663
Employees Worked With
Chris Miller, Annica Abbott
March 17, 2021
Noah was a great salesperson to work with us as we began our purchase of a new Sportage! He was very informative and answered all our questions. We enjoyed our whole experience ! Thank you, Noah. Jeff an our purchase of a new Sportage! He was very informative and answered all our questions. We enjoyed our whole experience ! Thank you, Noah. Jeff and Debbie Pulda More
by DEBJEFF24
Employees Worked With
Joe Molten, Kody O'Haver
March 12, 2021
Always a pleasure working with Dan!! Dan always explain everything in detail with the service for your car/ if you need a ride home or work! I love the employee's in service dept. Greet you with a smile! K everything in detail with the service for your car/ if you need a ride home or work! I love the employee's in service dept. Greet you with a smile! Keep up the good work! Dan you rate #1 in my book!! More
by DEB.ALTERATIONS64
Employees Worked With
Dan Szupica
March 11, 2021
very polite and knowledgeable.they always try to please the customers.no complain.what I can said My only complain is I found it a little pricey but they do a good job. the customers.no complain.what I can said My only complain is I found it a little pricey but they do a good job. More
by jcastro10
Employees Worked With
Dan Szupica
