Frank Boucher Kia Volkswagen of Racine

I service all three of my vehicles at this dealership because of the exceptional customer care that both my husband and I receive. Yesterday, I had my Kia Soul serviced (oil & filter change) and it was p because of the exceptional customer care that both my husband and I receive. Yesterday, I had my Kia Soul serviced (oil & filter change) and it was painless. Chris gave me a discount, had the car washed and dried, and walked me to my vehicle. Very friendly and professional. More

Sometimes the cost to do business with a dealership needs to be more friendly. I do like to deal with Annica...she deals with the customer fairly and always is up front on what's happening. needs to be more friendly. I do like to deal with Annica...she deals with the customer fairly and always is up front on what's happening. More

Friendly and helpful staff. I am a man of few words. Everyone was helpful and friendly. We were pleased with the outcome of the job. Everyone was helpful and friendly. We were pleased with the outcome of the job. More

Always happy with the service I receive, Annica is always the greatest. I drop off the vehicle and move to the lobby for coffee and WIFI. The wait is never to long. the greatest. I drop off the vehicle and move to the lobby for coffee and WIFI. The wait is never to long. More

I enjoyed quick and efficient service. Chris answered all the questions that I asked of him and took care of my car for me. My wait time wasn’t very long and I was able to enjoy a free soda in the waiting ro the questions that I asked of him and took care of my car for me. My wait time wasn’t very long and I was able to enjoy a free soda in the waiting room. More

They got me in on time. The work was finished in a appropriate amount of time. Everyone was pleasant. I have never had a problem bring my vehicle here. appropriate amount of time. Everyone was pleasant. I have never had a problem bring my vehicle here. More

Annica is the best!! She is always very kind, polite, and appreciative of our business. She takes time to explain all that is going on during our visit. I was just bragging about her customer service to frie appreciative of our business. She takes time to explain all that is going on during our visit. I was just bragging about her customer service to friends at work today! More

Thank you for all your kindness in service department and especially Katie who answered the phone and help get to dealership awesome so thoughtful I was so lost. especially Katie who answered the phone and help get to dealership awesome so thoughtful I was so lost. More

We had a trade-in to buy a new car from Scott. We expected more from the trade-in as we didn't dicker on window sticker price. Didn't expect to get new plates bc of wanting 'trust' names as new car expected more from the trade-in as we didn't dicker on window sticker price. Didn't expect to get new plates bc of wanting 'trust' names as new car owner's name. Wondering if we will have a problem with UVO because owner & driver is husband & smart phone is wife's. All in all, the experience was as expected, and you are lucky to have Scott as he is a great guy to deal with! More

Scott is wonderful to work with. We just purchased our 4th vehicle from Scott and he made it easy and tried to stick with our timeline to get us in and out quickly. I gave him an idea of what we were loo 4th vehicle from Scott and he made it easy and tried to stick with our timeline to get us in and out quickly. I gave him an idea of what we were looking for and he gave us a great option saving me the time of researching. Thanks Scott! More